User contributions for Bgrenier
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- 18:30, 18 November 2019 diff hist −18 2019-bidding/Virtual appliances distribution and management platform →Service targets: link to QoS level
- 18:29, 18 November 2019 diff hist −66 m 2019-bidding/Virtual appliances distribution and management platform →Support: rephrase support hours
- 18:28, 18 November 2019 diff hist +79 2019-bidding/umd-cmd-infra Rephrase support entry, add service level target for tickets
- 18:26, 18 November 2019 diff hist −1 m 2019-bidding/aai →Service level targets: fix hierarchy
- 18:25, 18 November 2019 diff hist −31 2019-bidding/aai Move support to the regular place, rename to EGI Helpdesk, simplify link to GGUS support level.
- 18:23, 18 November 2019 diff hist −18 m 2019-bidding/security →Service level targets: rephrase support level
- 18:22, 18 November 2019 diff hist +3 m 2019-bidding/security →Support: rephrase support hours
- 18:21, 18 November 2019 diff hist −2 m 2019-bidding/order-management-human-support Fix headers
- 18:20, 18 November 2019 diff hist +67 2019-bidding/order-management-human-support Clean support/service level entries, rephrase
- 18:19, 18 November 2019 diff hist −84 m 2019-bidding/operations-portal →Service level targets: simplify link to GGUS support level.
- 18:17, 18 November 2019 diff hist +44 2019-bidding/online-ca Put support where it seems it should be, update Service level targets
- 18:14, 18 November 2019 diff hist +109 2019-bidding/monitoring Add Service Level Target for support tickets
- 18:08, 18 November 2019 diff hist −49 m 2019-bidding/messaging-service →Support: rephrase support hours, use Helpdesk.
- 18:06, 18 November 2019 diff hist −58 m 2019-bidding/helpdesk-system →Support: rephrase support hours
- 18:05, 18 November 2019 diff hist −3 m 2019-bidding/service-registry →Support: casing
- 18:03, 18 November 2019 diff hist −57 m 2019-bidding/marketplace →Support: Clarify that support is via EGI Helpdesk
- 18:02, 18 November 2019 diff hist −59 m 2019-bidding/marketplace Simplify link to helpdesk QoS levels.
- 18:00, 18 November 2019 diff hist +102 m 2019-bidding/helpdesk-human-support →Service targets: link to QoS level
- 17:58, 18 November 2019 diff hist −106 2019-bidding/helpdesk-system →Service level targets: drop service request target.
- 17:58, 18 November 2019 diff hist +1 m 2019-bidding/accounting →Service level targets: typo