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Difference between revisions of "SPG:Drafts:Operations Policy"

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[[Category:Security Policy_Group (SPG)]]
= Generalized Operations Policy =
= Generalized Operations Policy =


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  c. Exclude operations items to be considered by OMB
  c. Exclude operations items to be considered by OMB


== Backgroud ==
It is an evolution from the current version (https://documents.egi.eu/document/75).
It will take quite a bit of work to come from the current version (https://documents.egi.eu/document/75) to a new one and address everyone's concerns and issues -- but if we want to get to a set of topics before the User Forum meeting mid-April, we need to start the process. Via this Wiki,  I hope we can collect input and support the development of the new policy. Please follow the spg-discuss@egi.eu mailing list and discuss changes to this page there (of in a F2F meeting, of course).


== Next steps ==
This security policy has now been reviewed under EGI SPG "Phase 2 - External Review" and the comments incorporated into this version. References will be added to the derived PDF version of the document.
At least I would like to get an inventory of issues that we now think need to be addressed in the new policy. To aid the collection process, I think we should start collecting issues and indicating which bits of the current policy we should keep, and which bits should go.
The older draft may be found at https://documents.egi.eu/document/669.


= Issues with the current site operations policy =
= New Draft Text =


== Items that are too specific to sites ==
This policy is one of a set of documents that together define the Security Policy [R1]. This individual document must be considered in conjunction with all the policy documents in the set.
* ''item1''


== Items that are not policy but procedure ==
* "9. You shall comply with the Grid operational procedures including the requirement to support at least one VO designated by the Grid for the sole purpose of evaluating the availability of your Grid Services."


Perhaps this could be reduced to the first clause "9. You shall comply with the Grid operational procedures": the rest is a specific procedure related to a specific kind of infrastructure. If we want to preserve the spirit: "9. You shall comply with the Grid operational procedures, including procedures that have the purpose of evaluating the availability of your Grid Services." --[[User:Ocalladw|Ocalladw]] 13:14, 13 April 2011 (UTC)
'''Service Operations Security Policy'''


= Issues to be considered for a generalized policy =
By running a Service on the IT Infrastructure, by providing a service that is part of the IT Infrastructure, or retaining state that is related to the IT Infrastructure, either provided as an independent service or hosted in a Resource Centre, You agree to the conditions laid down in this document and other referenced documents, which may be revised from time to time.
* Align terminology with updated EGI glossary (e.g. "Site") --[[User:Ocalladw|Ocalladw]] 13:09, 13 April 2011 (UTC)
* Replace the term '''the Grid''' with something suitably general. "Grid" suggests a link to current grid middleware and this policy should be usable by infrastructures that are not based on grid middleware. --[[User:Ocalladw|Ocalladw]] 13:09, 13 April 2011 (UTC)


= Current (Site Operations) Text =
# You shall provide and maintain accurate contact information to the Infrastructure Organisation and any Resource Centres involved, including but not limited to at least one Security Contact who shall respond to enquiries in a timely fashion.
# You shall provide and maintain, in a central repository provided by the Grid, accurate contact information as specified in the Site Registration Policy, including but not limited to at least one Site Manager and one Site Security Contact who shall respond to enquiries in a timely fashion as defined in the Grid operational procedures.
# You shall comply with all security policies and procedures of the Infrastructure Organisation and of any Resources Centres involved in operating Your service.  
# You shall comply with the Grid security policies, including any accounting and audit data requirements. You shall periodically assess your compliance with these policies, inform the Grid Security Officer of violations encountered in the assessment, and correct such violations forthwith.
# You are held responsible by the Infrastructure Organisation and by any Resource Centres involved for the safe and secure operation of the Service. You shall not mislead Users regarding the suitability of a Service for their needs, nor mislead the IT Infrastructure, Infrastructure Organisation, or any Resource Centres involved about your Service. The Service shall not be detrimental to the IT Infrastructure and any Resource Centres involved.
# Before publishing information to the Grid resource information systems you shall make reasonable efforts to ensure that it is correct and up to date. You shall not publish information that could be detrimental to the operation of the Grid or mislead Users into submitting jobs or transferring data to your Site.
# You should follow IT security best practices that include pro-actively applying software patches, updates or configuration changes related to security. When notified by the Infrastructure Organisation or any Resource Centres involved of software patches, updates or configuration changes required for security, You shall apply these to your services within the specified time period.
# When notified by the Grid of software patches and updates required for security and stability, you shall, as soon as reasonably possible in the circumstances, apply these to your systems. Other patches and updates should be applied following best practice.
# You shall collect and retain sufficient auditing information as defined in the Tracability and Logging Policy and procedures, and must assist the Infrastructure Organisation and any Resource Centres involved in security incident response.
# You shall use logged information, including information provided to you by Users, other Sites or by the Grid, for administrative, operational, accounting, monitoring and security purposes only. You shall apply due diligence in maintaining the confidentiality of logged information.
# You shall use logged information, including information provided to you by Users, other Resource Centres, Service operations or by the Infrastructure Organisation, only for administrative, operational, accounting, monitoring and security purposes. You shall apply due diligence in maintaining the confidentiality of logged information.
# Your participation in the Grid as a Site shall not create any intellectual property rights in software, information and data provided to your Site or in data generated by your Site in the processing of jobs.
# Your provisioning of Services shall not in itself create any intellectual property rights in software, information and data provided to your Service or in data generated by your Service.
# Provisioning of resources to the Grid is at your own risk. Any software provided by the Grid is provided on an as-is basis only, and subject to its own license conditions. There is no guarantee that any procedure applied by the Grid is correct or sufficient for any particular purpose. The Grid and other Sites are not liable for any loss or damage in connection with your participation in the Grid.
# Provisioning of Services is at your own risk. Any software provided by the Infrastructure Organisation is provided on an as-is basis only, and subject to its own license conditions. There is no guarantee that any procedure applied by the Infrastructure Organisation is correct or sufficient for any particular purpose. The Infrastructure Organisation and other Resource Centres acting as service hosting providers are not liable for any loss or damage in connection with your participation in the IT Infrastructure.
# You may control access by Users and VOs to your site for administrative, operational and security purposes and shall inform the Users or VOs if you limit or suspend their access. You shall comply with the Grid incident response procedures regarding the notification of security incidents and where appropriate, shall restore access as soon as reasonably possible.
# You may control access to Your Service for administrative, operational and security purposes and shall inform the affected users if you limit or suspend their access. You shall comply with all relevant incident response procedures regarding the notification of security incidents.
# You shall comply with the Grid operational procedures including the requirement to support at least one VO designated by the Grid for the sole purpose of evaluating the availability of your Grid Services.
# The Infrastructure Organisation and any Resources Centres involved may control your access to the IT Infrastructure or Resource Centres for administrative, operational and security purposes if you fail to comply with these conditions.
# The Grid may control your access to the Grid for administrative, operational and security purposes and remove your resource information from resource information systems if you fail to comply with these conditions.
# Disputes resulting from your participation in the Grid will be resolved according to the Grid escalation procedures.

Latest revision as of 15:52, 19 December 2012

Generalized Operations Policy

As a result of the January 2011 SPG meeting, there is an item to work on a re-write and generalization of the Site Operations Policy document (see https://www.egi.eu/indico/event/263):

Rewrite site operations policy as a general services security policy
a. Include service operation security policy (real and virtual)
b. Resource, providers, VM managers, etc
c. Exclude operations items to be considered by OMB

It is an evolution from the current version (https://documents.egi.eu/document/75).

This security policy has now been reviewed under EGI SPG "Phase 2 - External Review" and the comments incorporated into this version. References will be added to the derived PDF version of the document. The older draft may be found at https://documents.egi.eu/document/669.

New Draft Text

This policy is one of a set of documents that together define the Security Policy [R1]. This individual document must be considered in conjunction with all the policy documents in the set.


Service Operations Security Policy

By running a Service on the IT Infrastructure, by providing a service that is part of the IT Infrastructure, or retaining state that is related to the IT Infrastructure, either provided as an independent service or hosted in a Resource Centre, You agree to the conditions laid down in this document and other referenced documents, which may be revised from time to time.

  1. You shall provide and maintain accurate contact information to the Infrastructure Organisation and any Resource Centres involved, including but not limited to at least one Security Contact who shall respond to enquiries in a timely fashion.
  2. You shall comply with all security policies and procedures of the Infrastructure Organisation and of any Resources Centres involved in operating Your service.
  3. You are held responsible by the Infrastructure Organisation and by any Resource Centres involved for the safe and secure operation of the Service. You shall not mislead Users regarding the suitability of a Service for their needs, nor mislead the IT Infrastructure, Infrastructure Organisation, or any Resource Centres involved about your Service. The Service shall not be detrimental to the IT Infrastructure and any Resource Centres involved.
  4. You should follow IT security best practices that include pro-actively applying software patches, updates or configuration changes related to security. When notified by the Infrastructure Organisation or any Resource Centres involved of software patches, updates or configuration changes required for security, You shall apply these to your services within the specified time period.
  5. You shall collect and retain sufficient auditing information as defined in the Tracability and Logging Policy and procedures, and must assist the Infrastructure Organisation and any Resource Centres involved in security incident response.
  6. You shall use logged information, including information provided to you by Users, other Resource Centres, Service operations or by the Infrastructure Organisation, only for administrative, operational, accounting, monitoring and security purposes. You shall apply due diligence in maintaining the confidentiality of logged information.
  7. Your provisioning of Services shall not in itself create any intellectual property rights in software, information and data provided to your Service or in data generated by your Service.
  8. Provisioning of Services is at your own risk. Any software provided by the Infrastructure Organisation is provided on an as-is basis only, and subject to its own license conditions. There is no guarantee that any procedure applied by the Infrastructure Organisation is correct or sufficient for any particular purpose. The Infrastructure Organisation and other Resource Centres acting as service hosting providers are not liable for any loss or damage in connection with your participation in the IT Infrastructure.
  9. You may control access to Your Service for administrative, operational and security purposes and shall inform the affected users if you limit or suspend their access. You shall comply with all relevant incident response procedures regarding the notification of security incidents.
  10. The Infrastructure Organisation and any Resources Centres involved may control your access to the IT Infrastructure or Resource Centres for administrative, operational and security purposes if you fail to comply with these conditions.