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SAM/Nagios EGI Support FAQ
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All tickets related to probes should be forwarded to DMSU SU. In internal diary you should ask to forward the question to the product team responsible for the probe. List of probes and PTs can be found here.
Exception are:
- internal probes which are executed on Nagios host: https://egi-mon.cro-ngi.hr/nagios/cgi-bin/status.cgi?navbarsearch=1&host=egi-mon
- WN probes which are currently in unclear state and questions related to them should be forwarded to the 3rd level of support