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SAM

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The Service Availability Monitoring (SAM) system is used to monitor the resources within the production infrastructure. SAM monitoring data is used for calculation of availability and reliability of grid sites.

SAM Nagios probes re-factoring TF

SAM tool instances

Documentation

Introduction

SAM

SAM profiles

POEM (Profile Management Database, former Metric Description Database) aims to describe existing metrics and group (profiles) them in order to run tests. In addition it should define actions that can either configure the way the availability and reliability is computed or allow notifications to messaging system.

Profiles for RC monitoring

  • ROC - Tests for monitoring of all EGI services; applied on all NGI SAM Nagioses. NOTE WELL: starting from SAMUpdate-17 the removal of a metric from ROC profile will immediately cause the removal of the metric from all NGI Nagios instances, i.e. tests will no longer be executed.
    • Deployed: on all NGI SAM Nagios
    • Tests: 90
  • ROC_CRITICAL - The profile for Availability/Reliability computation of EGI Resource Centres (OPS VO), subset of ROC tests. NOTE: It replaces WLCG_CREAM_LCGCE_CRITICAL as of 01 Jan 2012.
    • Deployed: on all NGI SAM Nagios
    • Tests: 31
  • ROC_OPERATORS - Subset of ROC tests that are Operations tests, metrics that can generate an alarm on the operations dashboard when failing.
    • Deployed: on all NGI SAM Nagios
    • Tests: 67

Profile for Cloud RC monitoring

  • CLOUD-MON - Tests for monitoring EGI FedCloud resources from cloudmon.egi.eu
    • Deployed: on Central instance (cloudmon.egi.eu)
    • Tests: 6

Profiles for Operations Tools monitoring

  • OPS_MONITOR - Tests for monitoring of all EGI.eu Central Operational Tools from opsmon.egi.eu, including NGI SAM
    • Deployed: on Central instance (opsmon.egi.eu)
    • Tests: 28
  • OPS_MONITOR_CRITICAL - Subset of OPS_MONITOR tests used for A/R calculation
    • Deployed: on Central instance (opsmon.egi.eu)
    • Tests: 23

Others

  • GLEXEC - gLExec tests configured on NGI SAM Nagioses
    • Deployed: on all NGI SAM Nagios
    • Tests: 2
  • MW_MONITOR - Tests for monitoring all EGI services for special purposes (MW upgrades) from midmon.egi.eu
    • Deployed: on Central instance (midmon.egi.eu)
    • Tests: 15
  • SEC_MONITOR - Security tests for monitoring all EGI services from secmon.egi.eu
    • Deployed: on Central instance (secmon.egi.eu)
    • Tests: 14

SAM components

User guides

Administrator guides

Probes

Developers guides

<!- https://tomtools.cern.ch/confluence/display/SAMDOC/Developer%27s+Guide -->

Support

FAQs and Troubleshooting guides

SAM-related Procedures

  • Validate ROC or NGI Nagios Procedures: PROC05
  • Setting a Nagios test status to OPERATIONS: PROC06
  • Adding new probes to SAM: PROC07
  • Management of the EGI OPS Availability and Reliability Profile: PROC08

SAM/Nagios Support in GGUS

Resources

  • Andreade, P.; M. Babik, M.; Bhatt, K; Service Availability Monitoring Framework Based On Commodity Software; CHEP12, March 2012 (poster)