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Difference between revisions of "Resource Centres OLA and Resource infrastructure Provider OLA reports"

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Revision as of 15:09, 3 May 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security



EGI Performance is measured using two parameters: Availability and Reliability (definition).

Availability/Reliability data is provided by the MyEGI portal.

Availability/Reliability are measured at a Resource Centre (RC) level and at a Resource infrastructure Provider (RP) level (for NGIs and EIROs).

SAM metric results are used for the calculation of Availability/Reliability.

Go to the main page for information on service level targets and related statistics.


Availability and Reliability reports are oversight according to procedure PROC04 Quality verification of monthly availability and reliability statistics

Performance reports

Resource Centres

RC Availability and Reliability

January 2008 - April 2010 (EGEE)

Availability/Reliability Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2010 - - - - 05/10 06/10 07/10 08/10 09/10 10/10 11/10 12/10
2011 01/11 02/11 03/11 04/11 05/11 06/11 07/11 08/11 09/11 10/11 11/11 12/11
2012 01/12 02/12 03/12 04/12 05/12 06/12 07/12 08/12 09/12 10/12 11/12 12/12
2013 01/13 02/13 03/13 04/13

Underperforming/Suspended RCs

Resource infrastructures Providers

Top-BDII Availability and Reliability

Service Level:

top-BDII Availability/Reliability

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2011 - - - - - - - - 09/11 10/11 11/11 12/11
2012 01/12 02/12 03/12 04/12 05/12 06/12 07/12 08/12 09/12 10/12 11/12 12/12
2013 01/13 02/13 03/13 04/13

ROD Performance Index

Service Level:

ROD Performance Index ticket/Report

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2011 - - - - - - - - - 76116

10/11

77235

11/11

78078

12/11

2012 78078

01/12

79006

02/12

80841/

03/12

81998/

04/12

82926/

05/12

84168/

06/12

85127/

07/12

86007/

08/12

87015/

09/12

88157/

10/12

89486/

11/12

 90414/

12/12

2013  91488/

01/13

92270/

02/13

93380/

03/13

EGI overall quarterly Availability and Reliability

PQ Period Availability Reliability
PQ01 May-Jun 2010 93.3% 94.3%
PQ02 Aug-Oct 2010 90.7% 91.7%
PQ03 Nov-Jan 2011 92.3% 93.3%
PQ04 Feb-Apr 2011 94.5% 95.8%
PQ05 May-June 2011 95.4% 96.1%
PQ06 Aug-Oct 2011 93.3% 94.5%
PQ07 Nov-Jan 2012 95.1% 95.9%
PQ08 Feb-Apr 2012 93.5% 94.4%
PQ09 May-Jul 2012 93.9% 94.8%
PQ10 Aug-Oct 2012 92.5% 93.5%
PQ11 Nov-Jan 2013 94% 95.7%

It is available here (xls file, data from May 01 2010)