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see https://confluence.egi.eu/display/EGISLM/RC+OLA+and+RIP+OLA+reports
 
EGI Performance is measured using two parameters: Availability and Reliability ([https://tomtools.cern.ch/confluence/download/attachments/2261694/Ace_Service_Availability_Computation.pdf?version=1&modificationDate=1314361543000 definition]).  
 
Availability/Reliability data is provided by the [https://grid-monitoring.cern.ch/myegi/sa/ MyEGI] portal. <br>
 
Availability/Reliability are measured at a Resource Centre (RC) level and at a Resource infrastructure Provider (RP) level (for NGIs and EIROs).
 
[[SAM Tests|SAM metric]] results are used for the calculation of Availability/Reliability.
 
Go to the '''[[Performance|main]]''' page for information on service level targets and related statistics.
 
<br>
 
'''Availability and Reliability reports are oversight according to procedure [[PROC04|''PROC04 Quality verification of monthly availability and reliability statistics'']]'''
 
= Performance reports  =
 
== Resource Centres  ==
 
=== RC&nbsp;Availability and Reliability  ===
 
[https://documents.egi.eu/document/1622 January 2008 - April 2010 ] (EGEE)
 
{| cellspacing="0" cellpadding="5" border="1" class="wikitable"
|-
! Availability/Reliability
! Jan
! Feb
! Mar
! Apr
! May
! Jun
! Jul
! Aug
! Sep
! Oct
! Nov
! Dec
|-
! 2010
| -
| -
| -
| -
| [https://documents.egi.eu/document/42 05/10]
| [https://documents.egi.eu/document/96 06/10]
| [https://documents.egi.eu/document/130 07/10]
| [https://documents.egi.eu/document/157 08/10]
| [https://documents.egi.eu/document/219 09/10]
| [https://documents.egi.eu/document/238 10/10]
| [https://documents.egi.eu/document/266 11/10]
| [https://documents.egi.eu/document/299 12/10]
|-
! 2011
| [https://documents.egi.eu/document/332 01/11]
| [https://documents.egi.eu/document/402 02/11]
| [https://documents.egi.eu/document/465 03/11]
| [https://documents.egi.eu/document/508 04/11]
| [https://documents.egi.eu/document/593 05/11]
| [https://documents.egi.eu/document/648 06/11]
| [https://documents.egi.eu/document/716 07/11]
| [https://documents.egi.eu/document/783 08/11]
| [https://documents.egi.eu/document/820 09/11]
| [https://documents.egi.eu/document/879 10/11]
| [https://documents.egi.eu/document/905 11/11]
| [https://documents.egi.eu/document/959 12/11]
|-
! 2012
| [https://documents.egi.eu/document/1000 01/12]
| [https://documents.egi.eu/document/1033 02/12]
| [https://documents.egi.eu/document/1091 03/12]
| [https://documents.egi.eu/document/1117 04/12]
| [https://documents.egi.eu/document/1174 05/12]
| [https://documents.egi.eu/document/1251 06/12]
| [https://documents.egi.eu/document/1307 07/12]
| [https://documents.egi.eu/document/1332 08/12]
| [https://documents.egi.eu/document/1370 09/12]
| [https://documents.egi.eu/document/1429 10/12]
| [https://documents.egi.eu/document/1487 11/12]
| [https://documents.egi.eu/document/1516 12/12]
|-
! 2013
| [https://documents.egi.eu/document/1567 01/13]
| [https://documents.egi.eu/document/1615 02/13]
| [https://documents.egi.eu/document/1683 03/13]
| [https://documents.egi.eu/document/1734 04/13]
|
|
|
|
|
|
|
|
|}
 
==== Underperforming/Suspended RCs  ====
 
*List of [[Underperforming sites and suspensions|underperforming/suspended Resource Centres ]]
*List of [[List of sites for which the availability followup procedures were not applicable|Resource Centres]] to which the Availability followup procedure was not applicable
 
== Resource infrastructures Providers  ==
 
=== Top-BDII&nbsp;Availability and Reliability<br>  ===
 
{| cellspacing="0" cellpadding="5" border="1" class="wikitable"
|-
| '''Service Level: '''
'''top-BDII Availability/Reliability'''
 
| '''Jan'''
| '''Feb'''
| '''Mar'''
| '''Apr'''
| '''May'''
| '''Jun'''
| '''Jul'''
| '''Aug'''
| '''Sep'''
| '''Oct'''
| '''Nov'''
| '''Dec'''
|-
| '''2011'''
| -
| -
| -
| -
| -
| -
| -
| -
| [https://documents.egi.eu/public/RetrieveFile?docid=820&version=5&filename=EGI-core_services_availabilities-per_NGI%20NGIs%20core%20services.pdf 09/11]
| [https://documents.egi.eu/public/RetrieveFile?docid=879&version=4&filename=EGI-core_services_availabilities-per_NGI-Oct2011-1.pdf 10/11]
| [https://documents.egi.eu/public/RetrieveFile?docid=905&version=3&filename=EGI-core_services_availabilities-per_NGI-Nov2011.pdf 11/11]
| [https://documents.egi.eu/public/RetrieveFile?docid=959&version=1&filename=EGI-core_services_availabilities-per_NGI-Dec2011.pdf 12/11]
|-
| '''2012'''
| [https://documents.egi.eu/secure/RetrieveFile?docid=1000&version=1&filename=EGI-core_services_availabilities-per_NGI-Jan2012.pdf 01/12]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1033&version=1&filename=EGI-core_services_availabilities-per_NGI-Feb2012%20Top-BDIIs.pdf 02/12]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1091&version=2&filename=EGI-core_services_availabilities-per_NGI-Mar2012.pdf 03/12]
| [https://documents.egi.eu/public/RetrieveFile?docid=1117&version=2&filename=EGI-core_services_availabilities-per_NGI-Apr2012%20NGIs%20core%20services.pdf 04/12]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1174&version=3&filename=EGI-core_services_availabilities-per_NGI-May2012-1.pdf 05/12]
| [https://documents.egi.eu/public/RetrieveFile?docid=1251&version=3&filename=EGI-core_services_availabilities-per_NGI-June2012-1.pdf 06/12]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1307&version=1&filename=EGI-core_services_availabilities-per_NGI-July2012.pdf 07/12]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1332&version=2&filename=EGI-core_services_availabilities-per_NGI-August2012.pdf 08/12]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1370&version=1&filename=EGI-core_services_availabilities-per_NGI-September2012.pdf 09/12]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1429&version=1&filename=EGI-core_services_availabilities-per_NGI-October2012.pdf 10/12]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1487&version=1&filename=EGI-core_services_availabilities-per_NGI-November2012-v3.pdf 11/12]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1516&version=1&filename=EGI-core_services_availabilities-per_NGI-December2012.pdf 12/12]
|-
| '''2013'''
| [https://documents.egi.eu/secure/RetrieveFile?docid=1567&version=1&filename=EGI-core_services_availabilities-per_NGI-January2013.pdf 01/13]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1615&version=1&filename=EGI-core_services_availabilities-per_NGI-February2013.pdf 02/13]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1683&version=1&filename=EGI-core_services_availabilities-per_NGI-March2013.pdf 03/13]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1734&version=1&filename=EGI-core_services_availabilities_per_NGI-April2013.pdf 04/13]
|
|
|
|
|
|
|
|
|}
 
=== ROD Performance Index  ===
 
{| border="1" cellspacing="0" cellpadding="5" class="wikitable"
|-
| '''Service Level: '''
'''ROD Performance Index''' ticket/[https://documents.egi.eu/document/1089 Report]
 
| '''Jan'''
| '''Feb'''
| '''Mar'''
| '''Apr'''
| '''May'''
| '''Jun'''
| '''Jul'''
| '''Aug'''
| '''Sep'''
| '''Oct'''
| '''Nov'''
| '''Dec'''
|-
| '''2011'''
| -
| -
| -
| -
| -
| -
| -
| -
| -
| <!--Oct-->[https://ggus.eu/ws/ticket_info.php?ticket=76116 76116]
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2011-10.pdf 10/11]
 
| <!--Nov-->[https://ggus.eu/ws/ticket_info.php?ticket=77235 77235]
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2011-11.pdf 11/11]
 
| <!--Dec--> [https://ggus.eu/ws/ticket_info.php?ticket=78078 78078]
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2011-12.pdf 12/11]
 
|-
| '''2012'''
| [https://ggus.eu/ws/ticket_info.php?ticket=78078 78078]
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-01.pdf 01/12]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=79006 79006]
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-02.pdf 02/12]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=80841 80841]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-03.pdf 03/12]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=81998 81998]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-04.pdf 04/12]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=82926 82926]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-05.pdf 05/12]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=84168 84168]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-06.pdf 06/12]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=85127 85127]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-07.pdf 07/12]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=86007 86007]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-08.pdf 08/12]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=87015 87015]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-09.pdf 09/12]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=88157 88157]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-10.pdf 10/12]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=89486 89486]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-11.pdf 11/12]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=90414 &nbsp;90414]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-12.pdf 12/12 ]
 
|-
| '''2013'''
| [https://ggus.eu/ws/ticket_info.php?ticket=91488 &nbsp;91488]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2013-01.pdf 01/13]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=92270 92270]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2013-02.pdf 02/13]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=93380 93380]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2013-03.pdf 03/13]
 
| [https://ggus.eu/ws/ticket_info.php?ticket=93919 93919]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2013-04.pdf 04/13]
 
|
|
|
|
|
|
|
|
|}
 
== EGI overall quarterly Availability and Reliability  ==
 
{| class="wikitable"
|-
| '''PQ'''
| '''Period'''
| '''Availability'''
| '''Reliability'''
|-
| '''PQ01'''
| May-Jun 2010
| 93.3%
| 94.3%
|-
| '''PQ02'''
| Aug-Oct 2010
| 90.7%
| 91.7%
|-
| '''PQ03'''
| Nov-Jan 2011
| 92.3%
| 93.3%
|-
| '''PQ04'''
| Feb-Apr 2011
| 94.5%
| 95.8%
|-
| '''PQ05'''
| May-June 2011
| 95.4%
| 96.1%
|-
| '''PQ06'''
| Aug-Oct 2011
| 93.3%
| 94.5%
|-
| '''PQ07'''
| Nov-Jan 2012
| 95.1%
| 95.9%
|-
| '''PQ08'''
| Feb-Apr 2012
| 93.5%
| 94.4%
|-
| '''PQ09'''
| May-Jul 2012
| 93.9%
| 94.8%
|-
| '''PQ10'''
| Aug-Oct 2012
| 92.5%
| 93.5%
|-
| '''PQ11'''
| Nov-Jan 2013
| 94%
| 95.7%
|}
 
It is available [https://documents.egi.eu/public/ShowDocument?docid=415 here] (xls file, data from May 01 2010)
 
[[Category:Service_Level_Management]]

Latest revision as of 14:15, 25 August 2020