View source for Resource Centres OLA and Resource infrastructure Provider OLA reports

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EGI Performance is measured using two parameters: Availability and Reliability ([https://tomtools.cern.ch/confluence/download/attachments/2261694/Ace_Service_Availability_Computation.pdf?version=1&modificationDate=1314361543000 definition]). 

Availability/Reliability data is provided by the [https://grid-monitoring.cern.ch/myegi/sa/ MyEGI] portal. <br> 

Availability/Reliability are measured at a Resource Centre (RC) level and at a Resource infrastructure Provider (RP) level (for NGIs and EIROs). 

[[SAM Tests|SAM metric]] results are used for the calculation of Availability/Reliability. 

Go to the '''[[Performance|main]]''' page for information on service level targets and related statistics. 

<br> 

'''Availability and Reliability reports are oversight according to procedure [[PROC04|''PROC04 Quality verification of monthly availability and reliability statistics'']]''' 

= Performance reports  =

== Resource Centres  ==

=== RC&nbsp;Availability and Reliability  ===

[https://documents.egi.eu/document/1622 January 2008 - April 2010 ] (EGEE) 

{| cellspacing="0" cellpadding="5" border="1" class="wikitable"
|-
! Availability/Reliability 
! Jan 
! Feb 
! Mar 
! Apr 
! May 
! Jun 
! Jul 
! Aug 
! Sep 
! Oct 
! Nov 
! Dec
|-
! 2010 
| - 
| - 
| - 
| - 
| [https://documents.egi.eu/document/42 05/10] 
| [https://documents.egi.eu/document/96 06/10] 
| [https://documents.egi.eu/document/130 07/10] 
| [https://documents.egi.eu/document/157 08/10] 
| [https://documents.egi.eu/document/219 09/10] 
| [https://documents.egi.eu/document/238 10/10] 
| [https://documents.egi.eu/document/266 11/10] 
| [https://documents.egi.eu/document/299 12/10]
|-
! 2011 
| [https://documents.egi.eu/document/332 01/11] 
| [https://documents.egi.eu/document/402 02/11] 
| [https://documents.egi.eu/document/465 03/11] 
| [https://documents.egi.eu/document/508 04/11] 
| [https://documents.egi.eu/document/593 05/11] 
| [https://documents.egi.eu/document/648 06/11] 
| [https://documents.egi.eu/document/716 07/11] 
| [https://documents.egi.eu/document/783 08/11] 
| [https://documents.egi.eu/document/820 09/11] 
| [https://documents.egi.eu/document/879 10/11] 
| [https://documents.egi.eu/document/905 11/11] 
| [https://documents.egi.eu/document/959 12/11]
|-
! 2012 
| [https://documents.egi.eu/document/1000 01/12] 
| [https://documents.egi.eu/document/1033 02/12] 
| [https://documents.egi.eu/document/1091 03/12] 
| [https://documents.egi.eu/document/1117 04/12] 
| [https://documents.egi.eu/document/1174 05/12] 
| [https://documents.egi.eu/document/1251 06/12] 
| [https://documents.egi.eu/document/1307 07/12] 
| [https://documents.egi.eu/document/1332 08/12] 
| [https://documents.egi.eu/document/1370 09/12] 
| [https://documents.egi.eu/document/1429 10/12] 
| [https://documents.egi.eu/document/1487 11/12] 
| [https://documents.egi.eu/document/1516 12/12]
|-
! 2013
| [https://documents.egi.eu/document/1567 01/13]
| [https://documents.egi.eu/document/1615 02/13]
| [https://documents.egi.eu/document/1683 03/13]
| [https://documents.egi.eu/document/1734 04/13]
| [https://documents.egi.eu/document/1788 05/13]
| 
| 
| 
| 
| 
| 
| 
|}

==== Underperforming/Suspended RCs  ====

*List of [[Underperforming sites and suspensions|underperforming/suspended Resource Centres ]] 
*List of [[List of sites for which the availability followup procedures were not applicable|Resource Centres]] to which the Availability followup procedure was not applicable

== Resource infrastructures Providers  ==

=== Top-BDII&nbsp;Availability and Reliability<br>  ===

{| cellspacing="0" cellpadding="5" border="1" class="wikitable"
|-
| '''Service Level: ''' 
'''top-BDII Availability/Reliability''' 

| '''Jan''' 
| '''Feb''' 
| '''Mar''' 
| '''Apr''' 
| '''May''' 
| '''Jun''' 
| '''Jul''' 
| '''Aug''' 
| '''Sep''' 
| '''Oct''' 
| '''Nov''' 
| '''Dec'''
|-
| '''2011''' 
| - 
| - 
| - 
| - 
| - 
| - 
| - 
| - 
| [https://documents.egi.eu/public/RetrieveFile?docid=820&version=5&filename=EGI-core_services_availabilities-per_NGI%20NGIs%20core%20services.pdf 09/11] 
| [https://documents.egi.eu/public/RetrieveFile?docid=879&version=4&filename=EGI-core_services_availabilities-per_NGI-Oct2011-1.pdf 10/11] 
| [https://documents.egi.eu/public/RetrieveFile?docid=905&version=3&filename=EGI-core_services_availabilities-per_NGI-Nov2011.pdf 11/11] 
| [https://documents.egi.eu/public/RetrieveFile?docid=959&version=1&filename=EGI-core_services_availabilities-per_NGI-Dec2011.pdf 12/11]
|-
| '''2012''' 
| [https://documents.egi.eu/secure/RetrieveFile?docid=1000&version=1&filename=EGI-core_services_availabilities-per_NGI-Jan2012.pdf 01/12] 
| [https://documents.egi.eu/secure/RetrieveFile?docid=1033&version=1&filename=EGI-core_services_availabilities-per_NGI-Feb2012%20Top-BDIIs.pdf 02/12] 
| [https://documents.egi.eu/secure/RetrieveFile?docid=1091&version=2&filename=EGI-core_services_availabilities-per_NGI-Mar2012.pdf 03/12] 
| [https://documents.egi.eu/public/RetrieveFile?docid=1117&version=2&filename=EGI-core_services_availabilities-per_NGI-Apr2012%20NGIs%20core%20services.pdf 04/12] 
| [https://documents.egi.eu/secure/RetrieveFile?docid=1174&version=3&filename=EGI-core_services_availabilities-per_NGI-May2012-1.pdf 05/12] 
| [https://documents.egi.eu/public/RetrieveFile?docid=1251&version=3&filename=EGI-core_services_availabilities-per_NGI-June2012-1.pdf 06/12] 
| [https://documents.egi.eu/secure/RetrieveFile?docid=1307&version=1&filename=EGI-core_services_availabilities-per_NGI-July2012.pdf 07/12] 
| [https://documents.egi.eu/secure/RetrieveFile?docid=1332&version=2&filename=EGI-core_services_availabilities-per_NGI-August2012.pdf 08/12] 
| [https://documents.egi.eu/secure/RetrieveFile?docid=1370&version=1&filename=EGI-core_services_availabilities-per_NGI-September2012.pdf 09/12] 
| [https://documents.egi.eu/secure/RetrieveFile?docid=1429&version=1&filename=EGI-core_services_availabilities-per_NGI-October2012.pdf 10/12] 
| [https://documents.egi.eu/secure/RetrieveFile?docid=1487&version=1&filename=EGI-core_services_availabilities-per_NGI-November2012-v3.pdf 11/12] 
| [https://documents.egi.eu/secure/RetrieveFile?docid=1516&version=1&filename=EGI-core_services_availabilities-per_NGI-December2012.pdf 12/12]
|-
| '''2013'''
| [https://documents.egi.eu/secure/RetrieveFile?docid=1567&version=1&filename=EGI-core_services_availabilities-per_NGI-January2013.pdf 01/13] 
| [https://documents.egi.eu/secure/RetrieveFile?docid=1615&version=1&filename=EGI-core_services_availabilities-per_NGI-February2013.pdf 02/13]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1683&version=1&filename=EGI-core_services_availabilities-per_NGI-March2013.pdf 03/13]
| [https://documents.egi.eu/secure/RetrieveFile?docid=1734&version=1&filename=EGI-core_services_availabilities_per_NGI-April2013.pdf 04/13]
| [https://documents.egi.eu/public/RetrieveFile?docid=1788&version=1&filename=EGI-core_services_availabilities_per_NGI-May2013.pdf 05/13]
| 
| 
| 
| 
| 
| 
| 
|}

=== ROD Performance Index  ===

{| border="1" cellspacing="0" cellpadding="5" class="wikitable"
|-
| '''Service Level: ''' 
'''ROD Performance Index''' ticket/[https://documents.egi.eu/document/1089 Report] 

| '''Jan''' 
| '''Feb''' 
| '''Mar''' 
| '''Apr''' 
| '''May''' 
| '''Jun''' 
| '''Jul''' 
| '''Aug''' 
| '''Sep''' 
| '''Oct''' 
| '''Nov''' 
| '''Dec'''
|-
| '''2011''' 
| - 
| - 
| - 
| - 
| - 
| - 
| - 
| - 
| - 
| <!--Oct-->[https://ggus.eu/ws/ticket_info.php?ticket=76116 76116] 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2011-10.pdf 10/11] 

| <!--Nov-->[https://ggus.eu/ws/ticket_info.php?ticket=77235 77235] 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2011-11.pdf 11/11] 

| <!--Dec--> [https://ggus.eu/ws/ticket_info.php?ticket=78078 78078] 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2011-12.pdf 12/11] 

|-
| '''2012''' 
| [https://ggus.eu/ws/ticket_info.php?ticket=78078 78078] 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-01.pdf 01/12] 

| [https://ggus.eu/ws/ticket_info.php?ticket=79006 79006] 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-02.pdf 02/12] 

| [https://ggus.eu/ws/ticket_info.php?ticket=80841 80841]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-03.pdf 03/12] 

| [https://ggus.eu/ws/ticket_info.php?ticket=81998 81998]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-04.pdf 04/12] 

| [https://ggus.eu/ws/ticket_info.php?ticket=82926 82926]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-05.pdf 05/12] 

| [https://ggus.eu/ws/ticket_info.php?ticket=84168 84168]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-06.pdf 06/12] 

| [https://ggus.eu/ws/ticket_info.php?ticket=85127 85127]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-07.pdf 07/12] 

| [https://ggus.eu/ws/ticket_info.php?ticket=86007 86007]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-08.pdf 08/12] 

| [https://ggus.eu/ws/ticket_info.php?ticket=87015 87015]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-09.pdf 09/12] 

| [https://ggus.eu/ws/ticket_info.php?ticket=88157 88157]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-10.pdf 10/12] 

| [https://ggus.eu/ws/ticket_info.php?ticket=89486 89486]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-11.pdf 11/12] 

| [https://ggus.eu/ws/ticket_info.php?ticket=90414 &nbsp;90414]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2012-12.pdf 12/12 ] 

|-
| '''2013''' 
| [https://ggus.eu/ws/ticket_info.php?ticket=91488 &nbsp;91488]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2013-01.pdf 01/13] 

| [https://ggus.eu/ws/ticket_info.php?ticket=92270 92270]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2013-02.pdf 02/13] 

| [https://ggus.eu/ws/ticket_info.php?ticket=93380 93380]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2013-03.pdf 03/13] 

| [https://ggus.eu/ws/ticket_info.php?ticket=93919 93919]/ 
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2013-04.pdf 04/13] 

| [https://ggus.eu/ws/ticket_info.php?ticket=94671 94671]/
[https://documents.egi.eu/secure/RetrieveFile?docid=1089&version=1&filename=OlaMetrics_2013-05.pdf 05/13]
| 
| 
| 
| 
| 
| 
| 
|}

== EGI overall quarterly Availability and Reliability  ==

{| class="wikitable"
|-
| '''PQ''' 
| '''Period''' 
| '''Availability''' 
| '''Reliability'''
|-
| '''PQ01''' 
| May-Jun 2010 
| 93.3% 
| 94.3%
|-
| '''PQ02''' 
| Aug-Oct 2010 
| 90.7% 
| 91.7%
|-
| '''PQ03''' 
| Nov-Jan 2011 
| 92.3% 
| 93.3%
|-
| '''PQ04''' 
| Feb-Apr 2011 
| 94.5% 
| 95.8%
|-
| '''PQ05''' 
| May-June 2011 
| 95.4% 
| 96.1%
|-
| '''PQ06''' 
| Aug-Oct 2011 
| 93.3% 
| 94.5%
|-
| '''PQ07''' 
| Nov-Jan 2012 
| 95.1% 
| 95.9%
|-
| '''PQ08''' 
| Feb-Apr 2012 
| 93.5% 
| 94.4%
|-
| '''PQ09''' 
| May-Jul 2012 
| 93.9% 
| 94.8%
|-
| '''PQ10''' 
| Aug-Oct 2012 
| 92.5% 
| 93.5%
|-
| '''PQ11''' 
| Nov-Jan 2013 
| 94% 
| 95.7%
|-
| '''PQ12''' 
| Feb-Apr 2013 
| 96.43% 
| 96.94%
|}

It is available [https://documents.egi.eu/public/ShowDocument?docid=415 here] (xls file, data from May 01 2010) 

[[Category:Service_Level_Management]]