|Engagement overview||Community requirements||Community events||Training||EGI Webinars||Documentations|
|Information Collector||Information Provider||Status|
This section must be filled by the case owner, based on the Customer DB entry which was endorsed/supported by the Council. OR This section can be filled in the beginning of the support case (i.e. when the case is still only an opportunity).
Including Community Name and Short Name if any
Including Scientific domain, research challenges, objectives, size of user base etc.
Main Contact Institutions
Names and emails
Use Cases Description
Involved stakeholders who will use the system and their responsibilities
List of user stories and/or workflow processes
Data collection size
Standards in use
Data management plan
Standards in use
Data access protocols
Data management technology
Data access control
|Performance Requirements||Requirement levels||Description|
standards used for data, metadata and web services etc.
Dependent Software and application
Describe the software/applications/services name, version, licensing, configuration, and dependencies needed to run the application, indicating origin and requirements, Typical processing time etc.
e-Infrastructure in use
Requirements for EGI Establishments
Does the case include preferences on specific tools and technologies to use?
For example: grid access to HTC clusters with gLite; Cloud access to OpenStack sites; Access to clusters via standard interfaces; Access to image analysis tools via Web portal
Does the user have preferences on specific resource providers?
(e.g. in certain countries, regions or sites)
Approximately how much compute and storage capacity and for how long time is needed?
Does the user (or those he/she represents) have access to a Certification Authority?
May be irrelevant if the activity is for example assessment of an EGI technology