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Difference between revisions of "Requirements Tracking"

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*Adding more status values: <span style="color:green">'''In progress'''</span>
*Adding more status values: <span style="color:green">'''In progress'''</span>
**accepted, to be discusses, rejected (these are initiatives, should be finalised)
**accepted, to be discusses, rejected (these are initiatives, should be finalised)
*Multiple priorities for a request – requester’s priority, implementation priority <span style="color:green">'''In progress'''</span>
*Multiple priorities for a request – requester’s priority, implementation priority <span style="color:red">'''Currently possible only with New Custom Field'''</span>
*Invite group leaders to check ticket submission interface
*Invite group leaders to check ticket submission interface
*Open submission interface for the groups
*Open submission interface for the groups

Revision as of 11:34, 17 December 2010

RT

Software homepage - Request Tracker homepage

RT at EGI.eu

Request Tracker instance at EGI.eu - Request Tracker EGI.eu

Authentication - using EGI.eu Single Sign-On (SSO) - EGI.eu SSO

Access - to get access for RT Requirements queue, please send e-mail to ucst at egi.eu including SSO username.

TODO:

  • Ticket creation by e-mail without SSO
    • Requirements queue owner Approves New Ticket creation by e-mail
    • RT sends Registration request upon the New Ticket creation by e-mail

Requirements queue updates

2010-12-15 Meeting NA3, SA1, SA2, JRA1

New actions defined to take:

  • Rename: Tools and applications -> User tools and applications Done
  • Rename: Metrics store -> Metrics portal Done
  • Multi-selection lists should be available for tags, some of the categories For Tags is possible, for Categories just for the lowest level
  • Define the mandatory and the optional fields In progress
  • Non-functional tags should be separated from technology tags on the GUI Done
  • Possibility to add custom tags In progress
  • Adding more status values: In progress
    • accepted, to be discusses, rejected (these are initiatives, should be finalised)
  • Multiple priorities for a request – requester’s priority, implementation priority Currently possible only with New Custom Field
  • Invite group leaders to check ticket submission interface
  • Open submission interface for the groups
  • New queues: In progress
    • ops-tools-roadmap
    • user-tools-roadmap
  • Re-assign “feature” tickets to feature queues
  • Associate feature tickets with requirement tickets (from the “Requirements” queue)
  • Add “release” tickets to the features queues. Link features tickets to release tickets.
  • Release tickets should have Release date instead of Time Estimated (Can the “Reminder” feature be used for this?)

Requirements categories

Names of the fields implemented in the RT system:

  • Category (level 1)
  • Category (level 2)
  • Requestor (level 1)
  • Requestor (level 2)
  • Requestor (level 3)
  • Non-Functional Tag
  • Technology Tag
  • Custom Tag

Category

Legend:

  • - Category (level 1)
    • - Category (level 2)


  • Support Service
    • Applications Database
    • Training Services
    • VO Services
    • Web Site
    • Other
  • Support Action
    • Consultancy
    • Training
    • Other
  • Unified Middleware Distribution (UMD)
    • Accounting
    • Authentication
    • Authorization
    • Compute
    • Compute Job Scheduling
    • Credential Management
    • Database Access
    • File Access
    • File Encryption/Decryption
    • File Transfer
    • File Transfer Scheduling
    • Information Discovery
    • Messaging
    • Metada Catalogue
    • Monitoring
    • Parallel Job
    • Remote Instrumentation
    • Service Management
    • User Management
    • Virtual Image Management
    • Virtual Machine Management
    • Workflow
  • Operational Tools
    • Accounting Portal
    • Accounting Repository
    • GGUS
    • GOCDB
    • Metrics Portal
    • Network Monitoring
    • Operations Dashboard
    • Operations Portal
    • SAM / ACE
    • SAM / ATP
    • SAM / MyEGI
    • SAM / NCG
    • Other
  • User Tools and Applications
    • Domain specific applications
    • Generic Tools
    • Other
  • Non-Functional
    • (Inter)Operability
    • Availability
    • Installability
    • Performance
    • Portability
    • Recoverability
    • Reliability
    • Safety
    • Scalability
    • Serviceability
    • Usability
    • Other
  • Other

Requestor

Legend:

  • - Requestor (level 1)
    • - Requestor (level 2)
      • - Requestor (level 3)


  • Virtual Research Community
    • Astronomy & Astrophysics
    • Computational Chemistry
    • Earth Sciences
    • eHumanities
    • HealthGrid
    • Hydro-meteorology
    • WeNMR
    • WLCG
    • Other
  • Heavy User Community
    • High-Energy Physics
    • Life Sciences
  • Virtual Organization
    • Astronomy, Astrophysics and Astro-Particle Physics
      • lofar
    • Computational Chemistry
    • Computer Science and Mathematics
    • Earth Sciences
    • Fusion
      • fusion
    • High-Energy Physics
      • calice
      • cdf
      • hone
      • ilc
      • ildg
      • pheno
    • Infrastructure
    • Life Sciences
      • biomed
      • enmr.eu
      • lsgrid
      • vlemed
    • Other
      • desktopgrid.vo.edges-grid.eu
      • vo.complex-systems.eu
    • Multidisciplinary VOs
      • gridmosi.ici.ro
      • nordugrid.org
      • vo.iscpif.fr
      • voce
  • NGI or AERO
    • NDGF
    • NGI_AEGIS
    • NGI_ARMGRID
    • NGI_BA
    • NGI_BG
    • NGI_BY
    • NGI_CH
    • NGI_CYGRID
    • NGI_CZ
    • NGI_DE
    • NGI_FRANCE
    • NGI_GE
    • NGI_GRNET
    • NGI_HR
    • NGI_HU
    • NGI_IBERGRID
    • NGI_IE
    • NGI_IL
    • NGI_MARGI
    • NGI_MD
    • NGI_ME
    • NGI_NL
    • NGI_PL
    • NGI_RO
    • NGI_RU
    • NGI_SI
    • NGI_SK
    • NGI_TR
    • Other
  • Project
    • DRIHMS
    • EGI-InSPIRE
      • UCST
      • EGI Training Working Group
    • ESFRI 28 projects
    • HealthGrid
    • Other
  • Open Grid Forum
  • Other

Non-Functional Tag

  • Feature
  • (Inter)Operability
  • Availability
  • Installability
  • Performance
  • Portability
  • Recoverability
  • Reliability
  • Safety
  • Scalability
  • Serviceability
  • Usability

Technology Tag

  • ARC
  • gLite
  • UNICORE
  • Globus

Custom Tag

Enter any Tag

Dashboards

Currently there are Pre-defined RT Dashboards for each of Requestors available on the RT system

All Dashboards

Virtual Research Communities (VRCs)

Existing VRCs

Potential VRCs

VRCs

This Dashboard lists all available requirements in the RT Requirements queue by all VRCs.

VRCs

WeNMR

This Dashboard lists all available requirements in the RT Requirements queue by VRC_WeNMR.

VRC_WeNMR

WLCG

This Dashboard lists all available requirements in the RT Requirements queue by VRC_WLCG.

Astronomy & Astrophysics

This Dashboard lists all available requirements in the RT Requirements queue by VRC_Astronomy & Astrophysics.

Computational Chemistry

This Dashboard lists all available requirements in the RT Requirements queue by VRC_Computational Chemistry.

Earth Sciences

This Dashboard lists all available requirements in the RT Requirements queue by VRC_Earth Sciences.

eHumanities

This Dashboard lists all available requirements in the RT Requirements queue by VRC_eHumanities.

HealthGrid

This Dashboard lists all available requirements in the RT Requirements queue by VRC_HealthGrid.

Hydro-meteorology

This Dashboard lists all available requirements in the RT Requirements queue by VRC_Hydro-meteorology.

Heavy User Communities (HUCs)

This Dashboard lists all available requirements in the RT Requirements queue by HUCs.

HUCs

National Grid Infrastructures (NGIs)

This Dashboard lists all available requirements in the RT Requirements queue by NGIs.

NGIs

Virtual Organizations (VOs)

This Dashboard lists all available requirements in the RT Requirements queue by VOs.

VOs

Projects

This Dashboard lists all available requirements in the RT Requirements queue by Projects.

Projects

Operational Tools

This Dashboard lists all available requirements in the RT Requirements queue by Operational Tools.

Operational Tools

Unified Middleware Distribution (UMD)

This Dashboard lists all available requirements in the RT Requirements queue by UMD.

UMD

NA3

This Dashboard lists all available requirements in the RT Requirements queue by NA3.

NA3

All

This Dashboard lists all available requirements in the RT Requirements queue.

All

New Requirement

SSO Authentication

RT Web

1) log-in with SSO into RT system - https://rt.egi.eu/ or go directly to one of provided Dashboards i.e. VOs


2) "New ticket in"

VOs.PNG


3) "Create"

Create.PNG


e-mail

Web Form

Without SSO Authentication

RT Web

e-mail

Web Form

Subscriptions

1) log-in with SSO into RT system - https://rt.egi.eu/ or go directly to one of provided Dashboards i.e. VOs


2) "VOs Dashboard"

Vos subscription.PNG


3) "Subscription"

Subscription.PNG

Reports

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