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Regionalized Operations Portal use cases
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Current status of regionalization
There are currently four instances of the regionalized operations portal used by: Portugal/Spain, Greece, Belarus and Czech Republic. The local instances push the information ( alarms, tickets , metrics) to the central one. In case of disruption of services in the Central Instance the regional ones continue to operate properly.
The main use cases envisaged are :
- the integration of local sites into the dashboard (1)
- the integration of non certified sites into the dashboard (2)
- the use of a different helpdesk for local sites . (3)
The proposal is to use the regional GOC DB to solve use cases (1) and (2). And for use case (3) the solution could be to propose a generic interface with xGUS instances .