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Regionalized GGUS use cases

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Current status of regionalization

The regionalized implementation of GGUS is xGUS. xGUS currently is a custom service hosted centrally. In xGUS the tickets can have a local or global scope, all answers to a global ticket are redirected to the central GGUS. Some NGIs are using RT as local ticketing system. There is a RT interface task force, and an interface for tickets synchronization GGUS <-> RT is currently used.


Use cases

Use case #1

Use case description

Dependencies with other regionalized tools