Regionalized GGUS use cases
Revision as of 11:11, 17 March 2011 by Psolagna (talk | contribs) (→Current status of regionalization)
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Current status of regionalization
The regionalized implementation of GGUS is xGUS. xGUS currently is a custom service hosted centrally. In xGUS the tickets can have a local or global scope, all answers to a global ticket are redirected to the central GGUS. Some NGIs are using RT as local ticketing system. There is a RT interface task force, and an interface for tickets synchronization GGUS <-> RT is currently used.