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Difference between revisions of "Regionalized GGUS use cases"
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(Created page with '{{Template:Op menubar}} ==Current status of regionalization== <!-- Copy the block below to add a use case --> <!-- use case block --> ==Use cases== ===Use case #1=== ====Use …') |
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==Current status of regionalization== | ==Current status of regionalization== | ||
The regionalized implementation of GGUS is xGUS. xGUS currently is a ''custom service'' hosted ''centrally''. In xGUS the tickets can have a local or global scope, all answers to a global ticket are redirected to the central GGUS. | |||
Some NGIs are using ''RT'' as local ticketing system. There is a ''RT interface'' task force, and an interface for tickets synchronization GGUS <-> RT is currently used. | |||
<!-- Copy the block below to add a use case --> | <!-- Copy the block below to add a use case --> | ||
<!-- use case block --> | <!-- use case block --> | ||
==Use cases== | ==Use cases== | ||
===Use case #1=== | ===Use case #1=== | ||
Revision as of 12:11, 17 March 2011
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Current status of regionalization
The regionalized implementation of GGUS is xGUS. xGUS currently is a custom service hosted centrally. In xGUS the tickets can have a local or global scope, all answers to a global ticket are redirected to the central GGUS.
Some NGIs are using RT as local ticketing system. There is a RT interface task force, and an interface for tickets synchronization GGUS <-> RT is currently used.