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RT Help

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Revision as of 11:35, 2 August 2011 by Ekarolis (talk | contribs)
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Requirements Queue

User Support

Requirements Submitting and Tracking - https://wiki.egi.eu/wiki/Requirements_Tracking

Operations

How to submit requirements - https://wiki.egi.eu/wiki/Submit_Operations_Requirements

About Request Tracker (RT)

Useful links about RT:

Keyword Search

Keyword based ticket search with Firefox.

Create New Bookmark using these instructions (Firefox 3.6.18):

1) go to Firefox menu item "Bookmarks"

2) choose "Organize Bookmarks"

3) choose "Bookmarks Menu"

4) right click on "Bookmarks Menu" -> "New Folder..." and fill the details provided below:

Location: https://rt.egi.eu/rt/Search/Results.html?Query=Queue %3D 'requirements' AND ( Subject LIKE '%s' OR Content LIKE '%s' )

Keyword: rt (you can change this to your desired word)

Note: The query used in 'location' is to search only inside of 'requirements' queue, if you want to search across all RT queues, remove that part 'Queue %3D 'requirements' AND' from the query or change to another queue name.

Now you can search rt by typing 'rt [some keywords]' in the address bar of Firefox and you will get matches against 'Subject' and 'Content' of the ticket.


RT REST API

RT REST API manual