Difference between revisions of "Performance"

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(Resource infrastructure Provider performance)
(Replaced content with "see https://confluence.egi.eu/display/EGISLM/Performance")
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see https://confluence.egi.eu/display/EGISLM/Performance
 
 
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This page provides:
 
 
 
*information on the service level targets used for performance monthly reports
 
*links to on-line statistics<br>
 
*links to the monthly performance reports<br>
 
 
 
EGI OLA SLA framework is described under following page: [[EGI OLA SLA framework|OLA/SLA Framework]] <br>
 
 
 
<br> [[PROC04|Procedure for oversight of availability and reliability performance]]
 
 
 
<br>
 
 
 
= Metric definition<br>  =
 
 
 
*[[Service Level Target - Quality of Support|Quality of Support]]:&nbsp;Resource infrastructure Provider, EGI.eu Core services
 
*[[Service Level Target - Availability Reliability|Availability reliability]]: Resource infrastructure Provider, Resource Centre, EGI.eu Core services<br>
 
 
 
= Resource Centre performance<br>  =
 
 
 
{| class="wikitable" width="755" border="1"
 
|- style="background-color: lightgray;"
 
|
 
'''On-line Statistics '''
 
 
 
<small>'''(certificate required)&nbsp;'''</small>
 
 
 
|
 
'''Monthly Reports'''
 
 
 
| '''Service Level Targets'''
 
| '''Agreements'''
 
|-
 
|
 
[http://argo.egi.eu/lavoisier/site_reports?accept=html RCs Ava/Rel on-line statistics]
 
 
 
| rowspan="2" | <br> <br>[[Availability and reliability monthly statistics#Resource_Centres|RC Ava/Rel monthly reports]]
 
| rowspan="2" | <br> [[SLM RC Service Levels|levels and targets]]
 
| rowspan="2" | [https://documents.egi.eu/document/31 RC OLA]
 
|-
 
| [http://argo.egi.eu/lavoisier/fedcloud_reports?accept=html FedCloud Ava/Rel on-line statistics]<br>
 
|}
 
 
 
 
 
 
 
*Profile for A/R Computations: [https://poem.egi.eu/poem/admin/poem/profile/3/ ARGO_MON_CRITICAL]
 
 
 
= Resource infrastructure Provider performance<br>  =
 
 
 
{| class="wikitable" width="755" border="1"
 
|- style="background-color: lightgray;"
 
|
 
'''On-line Statistics '''
 
 
 
<small>'''(Operations Portal - certificate required)&nbsp;'''</small>
 
 
 
|
 
'''Monthly Reports'''
 
 
 
| '''Service Level Targets'''
 
| '''Agreements'''
 
|-
 
|
 
Top level bdii Ava/Rel statistics no more collected
 
 
 
| rowspan="3" | [[Availability and reliability monthly statistics#Resource_Infrastructures|RP reports]]<br>
 
| rowspan="3" | [[SLM RP Service Levels|levels and targets]]
 
| rowspan="3" | [https://documents.egi.eu/document/463 RP OLA]
 
|-
 
| rowspan="2" | [https://ggus.eu/?mode=report_view Quality of Service]
 
|-
 
|}
 
 
 
<br>
 
 
 
*[[Top-BDII list for NGI|List of NGIs' authoritative Top-BDIIs]] (used for Top-Bdii Ava/Rel computation) [https://goc.egi.eu/portal/index.php?Page_Type=Service_Group&id=1205 GOC&nbsp;DB service group] <br>
 
*List of NGI's authoritative SAM's:&nbsp; [https://goc.egi.eu/portal/index.php?Page_Type=Service_Group&id=1206 GOC&nbsp;DB service group]
 
*List of NGI's authoritative Argus'es:&nbsp; [https://goc.egi.eu/portal/index.php?Page_Type=Service_Group&id=1184 GOC&nbsp;DB service group]
 
*[[NGI services in GOCDB|List of NGI services registered in GOCDB]]&nbsp; (used for NGI/EIRO Ava/Rel computation)
 
*Profile for A/R Computations: no more used]
 
 
 
<br>
 
 
 
= EGI services performance<br>  =
 
 
 
{| class="wikitable" width="755" border="1"
 
|- style="background-color: lightgray;"
 
|
 
'''On-line Statistics '''
 
 
 
<small>'''(certificate required)&nbsp;'''</small>
 
 
 
| '''Periodic Reports'''
 
| '''Service Level Targets'''
 
| '''Agreements'''
 
|-
 
| rowspan="2" |
 
[https://ggus.eu/?mode=report_view Quality of Service]
 
 
 
[http://argo.egi.eu/lavoisier/opsmon_reports?accept=html Availability and Reliability]
 
 
 
<br>
 
 
 
|
 
[https://documents.egi.eu/public/ShowDocument?docid=2284 QoS reports]
 
 
 
[https://documents.egi.eu/public/ShowDocument?docid=2324 Availability and Reliability]
 
 
 
|
 
<br>
 
 
 
[[SLM EGI.eu Service Levels|levels and targets]]
 
 
 
| <br>
 
[https://documents.egi.eu/secure/ShowDocument?docid=2170 EGI.eu OLA] (May 2014 - April 2015)
 
 
 
[https://documents.egi.eu/document/2456 EGI.eu OLA] (May 2015 - April 2016)<br>
 
 
 
[https://documents.egi.eu/public/ShowDocument?docid=2770 EGI.eu OLA] (May 2016 - December 2017)
 
 
 
[https://documents.egi.eu/document/3254 EGI.eu OLA] (January 2018 - December 2020)
 
 
 
|-
 
| <br>
 
| [[SLM EGI.eu Federated Operations SLA Service Levels|levels and targets]]
 
| [https://documents.egi.eu/public/ShowDocument?docid=2166 EGI.eu Federated Operations SLA] (May 2014 - April 2015)
 
|}
 
 
 
<br>
 
 
 
*[[Core EGI Activities|List of EGI.eu core services]]
 
*[[FAQ GGUS-QoS-Levels#Levels_of_service|Support priority]] definition<br>
 
*Profile for A/R Computations:[https://poem.egi.eu/poem/admin/poem/profile/9/ OPS_MONITOR_CRITICAL]
 
 
 
<br>
 
 
 
<br> <br>
 
 
 
[[Category:Service_Level_Management|*]]
 

Latest revision as of 14:48, 25 August 2020