Difference between revisions of "Performance"
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Statistics definition
Resource Centre performance
Resource infrastructure Provider performance
EGI.eu Core services performance
Other performance statistics (non production)
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#EGI.eu SLA - define conditions under which [[Core EGI Activities|EGI Core services]] are offered to NGIs by EGI.eu<br> | #EGI.eu SLA - define conditions under which [[Core EGI Activities|EGI Core services]] are offered to NGIs by EGI.eu<br> | ||
#[https://documents.egi.eu/document/2282 Technology Provider (TP) Underpinning Agreement] - defines conditions under which middleware support is provided to the EGI community<br> | #[https://documents.egi.eu/document/2282 Technology Provider (TP) Underpinning Agreement] - defines conditions under which middleware support is provided to the EGI community<br> | ||
#[https://documents.egi.eu/public/ShowDocument?docid=2371 | #[https://documents.egi.eu/public/ShowDocument?docid=2371 VO SLA] - define user specific conditions under which EGI resources are provided to EGI User (VO). Agreed between EGI.eu and VO.<br> | ||
# | #VO OLA - define user specific conditions under which Resource Center resources are provided to support VO SLAs. Agreed between EGI.eu and Resource Center.<br> | ||
<br> | |||
[[Category:Service_Level_Management|*]] | [[Category:Service_Level_Management|*]] | ||
Revision as of 10:39, 20 January 2015
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
This page provides:
- information on the service level targets used for performance monthly reports
- links to on-line statistics
- links to the monthly performance reports
- EGI OLA SLA framework overview
- Definition of Availability and Reliability and related computation algorithm (paper)
- Procedure for oversight of availability and reliability performance
Statistics definition
- Quality of Service: Resource infrastructure Provider, EGI.eu Core services
- ROD performance index: Resource infrastructure Provider
- Availabilty reliability: Resource infrastructure Provider, Resource Centre, EGI.eu Core services
Resource Centre performance
On-line Statistics (certificate required) |
Monthly Reports |
Service Level Targets | OLA |
RC Ava/Rel monthly reports |
levels and targets |
RC OLA | |
Cloud Ava/Rel on-line statistics |
- Underperforming sites and suspensions
- Profile for A/R Computations: ROC_CRITICAL
Resource infrastructure Provider performance
On-line Statistics (Operations Portal - certificate required) |
Monthly Reports |
Service Level Targets | OLA |
Ava/Rel on-line statistics (only Top level bdii) |
RP reports |
levels and targets | RP OLA |
ROD Performance index: https://operations-portal.egi.eu/rodDashboard/ngi/NGI_CODE/tab/metrics/filter/operators/page/metrics where NGI_CODE is the name of NGI in GOC DB, example for NGI_FRANCE: https://operations-portal.egi.eu/rodDashboard/ngi/NGI_FRANCE/tab/metrics/filter/operators/page/metrics | |||
Quality of Service |
- List of NGIs' authoritative Top-BDIIs (used for Top-Bdii Ava/Rel computation) GOC DB service group
- List of NGI's authoritative SAM's: GOC DB service group
- List of NGI's authoritative Argus'es: GOC DB service group
- List of NGI services registered in GOCDB (used for NGI/EIRO Ava/Rel computation)
- Profile for A/R Computations:ROC
EGI.eu Core services performance
On-line Statistics (certificate required) |
Monthly Reports | Service Level Targets | OLA/SLA |
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levels and targets | EGI.eu Federated Operations SLA |
Periodic performance reports:
- Support priority definition
- List of EGI.eu core services
- Profile for A/R Computations:OPS_MONITOR_CRITICAL
- EGI.eu Operation Level Agreement template
- EGI.eu Operation Level Agreements report templates
Technology Providers performance
Monthly Reports |
Service Level Targets | OLA/SLA |
under development | levels and targets | TP SLA |
Other performance statistics (non production)
EGI OLA SLA framework
- Resource Center (RC) OLA - defines the minimum set of operational services and the respective quality parameters that a Resource Centre is required to provide in EGI.
- Resource infrastructure Provider (RP) OLA - defines the minimum set of operational services and the respective quality parameters that an EGI Resource infrastructure Provider is required to provide.
- EGI.eu OLA - define conditions under which EGI Core services are offered to EGI.eu by its the partners.It supports delivery of what was promissed in EGI.eu SLA.
- EGI.eu SLA - define conditions under which EGI Core services are offered to NGIs by EGI.eu
- Technology Provider (TP) Underpinning Agreement - defines conditions under which middleware support is provided to the EGI community
- VO SLA - define user specific conditions under which EGI resources are provided to EGI User (VO). Agreed between EGI.eu and VO.
- VO OLA - define user specific conditions under which Resource Center resources are provided to support VO SLAs. Agreed between EGI.eu and Resource Center.