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Difference between revisions of "Performance"

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{{Template:Op menubar}}
see https://confluence.egi.eu/display/EGISLM/Performance
 
{{OLA_SLA_UA_menubar}}
{{TOC_right}}
 
This page provides:
 
*information on the service level targets used for performance monthly reports
*links to on-line statistics<br>
*links to the monthly performance reports<br>
 
EGI OLA SLA framework is described under following page: [[EGI OLA SLA framework|OLA/SLA Framework]] <br>
 
<br> [[PROC04|Procedure for oversight of availability and reliability performance]]
 
<br>
 
= Metric definition<br>  =
 
*[[Service Level Target - Quality of Support|Quality of Support]]:&nbsp;Resource infrastructure Provider, EGI.eu Core services
*[[Service Level Target - Availability Reliability|Availability reliability]]: Resource infrastructure Provider, Resource Centre, EGI.eu Core services<br>
 
= Resource Centre performance<br>  =
 
{| width="755" border="1" class="wikitable"
|- style="background-color: lightgray;"
|
'''On-line Statistics '''
 
<small>'''(certificate required)&nbsp;'''</small>
 
|
'''Monthly Reports'''
 
| '''Service Level Targets'''
| '''Agreements'''
|-
|
[https://operations-portal.egi.eu/availability/siteAvailabilities Grid Ava/Rel on-line statistics]
 
| rowspan="2" | <br> <br>[[Availability and reliability monthly statistics#Resource_Centres|RC Ava/Rel monthly reports]]
| rowspan="2" | <br> [[SLM RC Service Levels|levels and targets]]
| rowspan="2" | [https://documents.egi.eu/document/31 RC OLA]
|-
| [http://mon.egi.eu/myegi/sa/?view=2&graph=1&vo=104&profile=29&filters-value-Regions_or_Tiers=&filters-value-Sites=&production=1&preproduction=0&dateorperiod=pd&period=pM Cloud Ava/Rel on-line statistics]<br>
|}
 
<br>
 
*[[Underperforming sites and suspensions|Underperforming sites and suspensions]]
*Profile for A/R Computations: [https://mon.egi.eu/poem/admin/poem/profile/25/ ROC_CRITICAL]
 
= Resource infrastructure Provider performance<br>  =
 
{| width="755" border="1" class="wikitable"
|- style="background-color: lightgray;"
|
'''On-line Statistics '''
 
<small>'''(Operations Portal - certificate required)&nbsp;'''</small>
 
|
'''Monthly Reports'''
 
| '''Service Level Targets'''
| '''Agreements'''
|-
|
[https://operations-portal.egi.eu/availability/topbdiiList Ava/Rel on-line statistics] (only Top level bdii)<br> <br>
 
| rowspan="3" | &nbsp; [[Availability and reliability monthly statistics#Resource_Infrastructures|RP reports]]<br> <br> <br>
| rowspan="3" | [[SLM RP Service Levels|levels and targets]]
| rowspan="3" | [https://documents.egi.eu/document/463 RP OLA]
|-
|
ROD Performance index:
<pre>https://operations-portal.egi.eu/rodDashboard/ngi/NGI_CODE/tab/metrics/filter/operators/page/metrics
</pre>
where '''NGI_CODE''' is the name of NGI in GOC&nbsp;DB, example for NGI_FRANCE:
<pre>https://operations-portal.egi.eu/rodDashboard/ngi/NGI_FRANCE/tab/metrics/filter/operators/page/metrics </pre>
|-
| [https://ggus.eu/?mode=report_view Quality of Service]
|}
 
<br>
 
*[[Top-BDII list for NGI|List of NGIs' authoritative Top-BDIIs]] (used for Top-Bdii Ava/Rel computation) [https://goc.egi.eu/portal/index.php?Page_Type=Service_Group&id=1205 GOC&nbsp;DB service group] <br>
*List of NGI's authoritative SAM's:&nbsp; [https://goc.egi.eu/portal/index.php?Page_Type=Service_Group&id=1206 GOC&nbsp;DB service group]
*List of NGI's authoritative Argus'es:&nbsp; [https://goc.egi.eu/portal/index.php?Page_Type=Service_Group&id=1184 GOC&nbsp;DB service group]
*[[NGI services in GOCDB|List of NGI services registered in GOCDB]]&nbsp; (used for NGI/EIRO Ava/Rel computation)
*Profile for A/R Computations:[https://mon.egi.eu/poem/admin/poem/profile/25/ ROC]
 
<br>
 
= EGI.eu services performance<br>  =
 
{| width="755" border="1" class="wikitable"
|- style="background-color: lightgray;"
|
'''On-line Statistics '''
 
<small>'''(certificate required)&nbsp;'''</small>
 
| '''Periodic Reports'''
| '''Service Level Targets'''
| '''Agreements'''
|-
| rowspan="2" |
[https://ggus.eu/?mode=report_view Quality of Service]
 
[http://mon.egi.eu/myegi/sa/?view=2&graph=1&vo=104&profile=23&filters-value-Regions_or_Tiers=165&filters-value-Sites=&production=1&preproduction=0&dateorperiod=pd&period=pM# Availability and Reliability]
 
<br>
 
|
[https://documents.egi.eu/public/ShowDocument?docid=2284 QoS reports]
 
[https://documents.egi.eu/public/ShowDocument?docid=2324 Availability and Reliability]
 
|
<br>
 
[[SLM EGI.eu Service Levels|levels and targets]]
 
| <br>
[https://documents.egi.eu/secure/ShowDocument?docid=2170 EGI.eu OLA] (May 2014 - April 2015)
 
[https://documents.egi.eu/document/2456 EGI.eu OLA] (May 2015 - April 2016)<br>
 
[https://documents.egi.eu/public/ShowDocument?docid=2770 EGI.eu OLA] (May 2016 - December 2017)
 
|-
| <br>
| [[SLM EGI.eu Federated Operations SLA Service Levels|levels and targets]]
| [https://documents.egi.eu/public/ShowDocument?docid=2166 EGI.eu Federated Operations SLA] (May 2014 - April 2015)
|}
 
<br>
 
*[[Core EGI Activities|List of EGI.eu core services]]
*[[FAQ GGUS-QoS-Levels#Levels_of_service|Support priority]] definition<br>
*Profile for A/R Computations:[https://mon.egi.eu/poem/admin/poem/profile/23/ OPS_MONITOR_CRITICAL]
*[https://documents.egi.eu/public/ShowDocument?docid=2278 EGI.eu Operation Level Agreement template]
*[https://documents.egi.eu/document/2277 EGI.eu Operation Level Agreements report templates]
*[https://www.surveymonkey.net/create/?sm=PG4Vzf_2BUAncf7HqVUa6oj2Bm0L9LN5rmHAgEU6huGOo_3D EGI.eu survey report template ]
 
<br>
 
Periodic performance reports:<br>
 
*[https://documents.egi.eu/public/ShowDocument?docid=2826 EGI.eu Core services performance report November 2015-April 2016]
*[https://documents.egi.eu/document/2596 EGI.eu Core services performance report May-October 2015]
*[https://documents.egi.eu/public/ShowDocument?docid=2517 EGI.eu Core services performance report November 2014-April 2015]
*[https://documents.egi.eu/document/2362 EGI.eu Core services performance report May-October 2014]
 
<br>
 
<br>
 
= Technology Providers performance  =
 
{| width="755" border="1" class="wikitable"
|- style="background-color: lightgray;"
|
'''On-line Statistics '''
 
<small>'''(certificate required)&nbsp;'''</small>
 
|
'''Monthly Reports'''
 
| '''Service Level Targets'''
| '''Agreements'''
|-
| [https://ggus.eu/?mode=report_view Quality of Service]
| TBD
| TBD
| TP&nbsp;UA
|}
 
<br>
 
*[https://documents.egi.eu/public/ShowDocument?docid=2282 Technology Provider UA template]
*[https://documents.egi.eu/document/2589 Corporate-level Technology Provider UA ]
 
 
<br>
 
[[Category:Service_Level_Management|*]]

Latest revision as of 13:48, 25 August 2020