The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.
Difference between revisions of "Operations and Operations Support"
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Work Instructions
Pages listing NGIs
| Line 127: | Line 127: | ||
*[[WI04 Monthly broadcast|WI04 - Monthly Operations broadcast]] | *[[WI04 Monthly broadcast|WI04 - Monthly Operations broadcast]] | ||
*[[WI05 Unresponsive NGI escalation|WI05 - Escalation procedure in case of unresponsive NGI]] | *[[WI05 Unresponsive NGI escalation|WI05 - Escalation procedure in case of unresponsive NGI]] | ||
*[[WI06_Core_services_process| Core services process]] | |||
== Pages listing NGIs<br> == | == Pages listing NGIs<br> == | ||
Revision as of 14:00, 8 May 2015
| Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
| EGI Infrastructure Operations Oversight menu: | Home • | EGI.eu Operations Team • | Regional Operators (ROD) |
Introduction
This page collects internal materials needed by EGI.eu Operations and EGI Operations Support team to perform the EGI Infrastructure operations oversight activities.
Contact
EGI.eu Operations:
- GGUS Support Unit:Operations
- operations @ egi.eu
EGI Operations Support:
- GGUS Suport Unit: EGI Operations Support
- operations-support @ mailman.egi.eu
Actions
In this section are collected all work instructions containing detailed information specifying exactly what steps are to be followed to carry out an activity.
| Action | Responsible |
Procedure | Instructions and related pages |
|---|---|---|---|
| ROD certification | OS |
||
| Creation of a new NGI | OS |
||
| Monthly operations broadcast | OS | ||
| Operations Centre decommission | O |
||
| Setting a Nagios test to an operations test | O |
||
| Operational portal dashboard issues | O |
||
| Availability/reliability followup procedure | O |
||
| Unknown followup procedure | O |
||
| Top-level BDII followup procedure | O |
||
| ROD performance index followup procedure | O |
Work Instructions
- WI01 - New ROD team certification work instructions
- WI02 - New Opertions Centre creation work instruction
- WI03 - RC and RP OLA violation report followup
- WI04 - Monthly Operations broadcast
- WI05 - Escalation procedure in case of unresponsive NGI
- Core services process
Pages listing NGIs
For EGI Opertions: to be updated while OC creation or decommission
- https://wiki.egi.eu/wiki/GOCDB_grouping_action
- https://wiki.egi.eu/wiki/Operations_centres
- https://wiki.egi.eu/wiki/Top-BDII_list_for_NGI
- https://goc.egi.eu/portal/index.php?Page_Type=Service_Group&id=1205
- https://goc.egi.eu/portal/index.php?Page_Type=Service_Group&id=1206
- https://goc.egi.eu/portal/index.php?Page_Type=Service_Group&id=1184
- https://docs.google.com/a/egi.eu/spreadsheets/d/1Zsk3ykVllc5GzNG2Hhref7wzTvz_rSKcckV8nnWWZIs/edit#gid=163292516
- folder "08 - sites-history Q"
Resources