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Difference between revisions of "Operations Surveys"

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This page collects information about surveys relevant to the EGI Opreations Community and the EGI Technology Providers (such as EMI, IGE, etc.). Surveys are conducted to collect information about deployed software, oprational tools and generally speaking to collect feedback from Resource Infrastructure Providers and Resource Centres.
This page collects information about surveys relevant to the EGI Operations Community and the EGI Technology Providers (such as EMI, IGE, etc.). Surveys are conducted to collect information about deployed software, operational tools and generally speaking to collect feedback from Resource Infrastructure Providers and Resource Centres.


= Usage and future maintenance of deployed software =
= Resource Allocation Policies =
* Release date: 06 March 2012
* Release date: 17 July 2012
* Deadline for submission: '''20 March 2012'''
* Deadline for submission: '''07 September 2012'''


== Overview ==
== Overview ==
Several EC-funded projects that are sourcing code currently deployed in the EGI production infrastructure, will terminate in 2013. Among these are EMI (ARC, dCache, gLite, UNICORE) and IGE (Globus). EGI needs to define the list of software products whose maintenance and supported is considered to be high priority in order to ensure service continuation to the end-users.
Support of new international user communities across EGI requires the access to a portion of resources at NGI and Resource Centre level. However, policies for capacity allocation differ greatly across NGIs, and in some cases across Resource Centres of a given NGI.
The information collected through this survey is of great importance, and will be used by EGI to define a software support plan. Please make sure that your input to the survey is accurate and correctly reflects the position of your community.
Purpose of this survey is to collect information about individual policies in use for better '''capacity management''' across EGI.
Purpose of this survey is to:


*Define the list of products that are considered to be high priority
ITIL defines '''capacity management''' as ''The Process responsible for ensuring that the Capacity of IT Services and the IT Infrastructure is able to deliver agreed Service Level Targets in a Cost Effective and timely manner. Capacity Management considers all
*Assess current usage of these high priority products:
Resources required to deliver the IT Service, and plans for short-, medium- and long-term Business Requirements''.
**which communities are using what
 
**current workload
The survey is targeted to '''NGI Operations Managers'''. Operations Managers are requested to collect information from individual site operations managers, in case of policies which differ across sites in the NGI.
*Assess which operations and/or user communities will directly contribute to software development and maintenance after 2013 (last question of the survey)


This survey is targeted to virtual research communities and resource infrastructure providers (EIROs and NGIs, 1 reply per NGI/EIRO), who are responsible of collecting information from their users and resource centres respectively.


== Instructions ==
== Instructions ==
Please participate to the survey by submitting your contribution [https://www.surveymonkey.com/s/SW2WK6K here] (''Please, read carefully the overview and the instructions'').
Please participate to the survey by submitting your contribution (1 reply per NGI) [... here]  
 
You can find [https://wiki.egi.eu/w/images/0/0a/Survey-usage-support-middleware.pdf here] a PDF version of the survey.


= [[EGI_Operations_Surveys_%28CLOSED%29|CLOSED Surveys]] =
= [[EGI_Operations_Surveys_%28CLOSED%29|CLOSED Surveys]] =

Revision as of 03:31, 17 July 2012

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security

This page collects information about surveys relevant to the EGI Operations Community and the EGI Technology Providers (such as EMI, IGE, etc.). Surveys are conducted to collect information about deployed software, operational tools and generally speaking to collect feedback from Resource Infrastructure Providers and Resource Centres.

Resource Allocation Policies

  • Release date: 17 July 2012
  • Deadline for submission: 07 September 2012

Overview

Support of new international user communities across EGI requires the access to a portion of resources at NGI and Resource Centre level. However, policies for capacity allocation differ greatly across NGIs, and in some cases across Resource Centres of a given NGI. Purpose of this survey is to collect information about individual policies in use for better capacity management across EGI.

ITIL defines capacity management as The Process responsible for ensuring that the Capacity of IT Services and the IT Infrastructure is able to deliver agreed Service Level Targets in a Cost Effective and timely manner. Capacity Management considers all Resources required to deliver the IT Service, and plans for short-, medium- and long-term Business Requirements.

The survey is targeted to NGI Operations Managers. Operations Managers are requested to collect information from individual site operations managers, in case of policies which differ across sites in the NGI.


Instructions

Please participate to the survey by submitting your contribution (1 reply per NGI) [... here]

CLOSED Surveys