Alert.png The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.

Operations Procedures

From EGIWiki
Revision as of 18:29, 4 February 2011 by Psolagna (talk | contribs) (Created page with '=== Ticket Managment === * Operations ticket escation: [https://wiki.egi.eu/wiki/Operations:COD_Escalation_Procedure COD Escalation Procedure]. OMB approved, October 26 2010 ==…')
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search

Ticket Managment

Operations Centre Management

Availability and Monitoring

  • Monitoring infrastructure setup: Validation of a ROC/NGI Nagios. OMB approved, August 17 2010. This procedure is part of the "Creation and validation of a new NGI" procedure.
  • A Nagios probe is set to AVAILABILITY when its results are used for availability and reliability computation. The procedure to set a Nagios probe to AVAILABILITY will be drafted by the OLA Task Force in QR1 of year 2011.