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Difference between revisions of "Operations"

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'''EGI Operations'''


== Contact information ==
{| width="100%" style="background: none repeat scroll 0% 0% rgb(249, 249, 249); margin: 1.2em 0px 6px; border: 1px solid rgb(221, 221, 221);"
'''Contact address''': operations at egi.eu
|-
| style="width:61%; color:#000;" | <!--        "WELCOME TO EGI Operations"      -->
{| style="width:280px; border:none; background:none;"
|-
| style="width:280px; text-align:center; white-space:nowrap; color:#000;" | <div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">Welcome to EGI Operations</div>
|}


== EGI-InSPIRE ==
| style="width:40%; font-size:95%;" |
=== Activities ===
'''Contact information'''
* SA1-specific information on: [https://wiki.egi.eu/wiki/Sa1_tasks tasks, activities and coordinators]
* [https://wiki.egi.eu/wiki/EGI-InSPIRE:Main_Page All activities and tasks]


=== Milestones and deliverables ===
'''e-mail:''' send an e-mail to operations at mailman.egi.eu  
* SA1 [[SA1_Milestones|Milestones]]
* SA1 [[SA1_Deliverables|Deliverables]]
* All milestones and deliverables: [http://www.egi.eu/projects/egi-inspire/deliverables-and-milestones/index.html QR2] | [http://www.egi.eu/projects/egi-inspire/deliverables-and-milestones/Q1-deliverables_and_milestones.html QR1]


=== Quality metrics ===
'''Ticket:''' submit a ticket to the "Operations" Support Unit in the [http://helpdesk.egi.eu/ EGI Helpdesk]  
* NEW! EGI-InSPIRE SA1 tasks and NGI reports and metrics for QR3 will be collected on wiki.
** '''[[NGI QR Reports and Metrics]]'''. Note. Providing NGI reports and metrics is mandatory for EGI-InSPIRE partners. These are provided by the NGI Operations Managers.
** '''[[SA1 Task QR Reports and Metrics]]'''. Note. SA1 task reports and metrics are provided by the respective leaders.
* [[EGI-InSPIRE SA1 Quality Metrics]]
* [http://www.egi.eu/projects/egi-inspire/metrics/index.html EGI-InSPIRE overall project metrics]
* EGI-InSPIRE [https://wiki.egi.eu/wiki/Quality_Assurance:Main_Page quality assurance]


== Groups and meetings ==
|}
=== Operations Boards and Groups===
* [[OMB | Operations Management Board (OMB)]]
* [[OTAG|Operational Tool Advisory Group (OTAG)]]
* [https://www.egi.eu/indico/categoryDisplay.py?categId=33 Operations Automation Team (OAT)]
* [https://www.egi.eu/indico/categoryDisplay.py?categId=23 EGI CSIRT]
* [https://wiki.egi.eu/wiki/Grid_operations_oversight Grid oversight] (COD)
<!--[[WP7:_Operational_Tools|EGI-InSPIRE JRA1]]-->
<!--[[SA1 Task leaders]]-->


=== Task forces ===
{| width="100%"
*  Operational Level Agreement (OLA) Task Force - October 2010.
|-
: Mandate: to propose a plan for an extension and further development of the current OLA framework of EGI.
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
: [https://www.egi.eu/indico/categoryDisplay.py?categId=29 Meetings]
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
: Relevant documentation: Operational Level Agreements (OLAs) within the EGI production infrastructure [https://documents.egi.eu/document/65 MS404] | OLA roadmap [https://documents.egi.eu/public/ShowDocument?docid=259 proposal]
|-
! style="padding:2px;background-color: lightgray;" |  
<big>'''Infrastructure'''</big>


* Network Support Task Force - October 2010.
|-
: Mandate: o propose a strategy and a set of tools and workflows to provide Network Support in EGI.  
| style="color:#000;" | <div style="padding:2px 5px" id="mp-tfa">
:[https://wiki.egi.eu/wiki/NST Network support team and task force]
*List of EGI [http://www.egi.eu/infrastructure/resource-providers/index.html Resource infrastructure Providers]
: [https://www.egi.eu/indico/categoryDisplay.py?categId=42 Meetings]
*[http://www.egi.eu/infrastructure/operations/egi_in_numbers/ Installed capacity and figures] - a summary of the EGI infrastructure current resources pool capacity and their utilisation in the last year
: Relevant documentation:
*[[Core EGI Activities|EGI.eu operations services]]  
*[http://www.egi.eu/how-to/join_resource_provider.html Join the infrastructure] - How to become a Resource Provider
*[[Operations centres|Mapping countries to Operations Centres]]


=== Meetings ===
*[[Resource Allocation|Resource Allocation]]  
* [https://www.egi.eu/indico/categoryDisplay.py?categId=32 Monday operations meetings]  
*[[Federation of NGI services|Federation of NGI services]]
<!-- | [[SA1 Task leaders]] -->
</div>
* All EGI-InSPIRE SA1 meetings on [https://www.egi.eu/indico/categoryDisplay.py?categId=11 Indico]
|}


== Infrastructure ==
| style="border:1px solid transparent;" | <br>
* [http://www.egi.eu/production-infrastructure/NGIs/ EGI infrastructure providers]
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
=== Willing to join ?===
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
[[Join| Step-by-step instructions]] for a Grid site
|-
! style="padding:2px;background-color: lightgray;" |
<big>'''Boards and Groups''' </big>


=== Performance===
|-
* [https://wiki.egi.eu/wiki/Availability_and_reliability_monthly_statistics#Performance Availability and Reliability]
| style="color:#000; padding:2px 5px;" | <div id="mp-itn">
* [https://wiki.egi.eu/wiki/Availability_and_reliability_reports_metrics Suspension]
List of EGI&nbsp;Operations boards and teams:  


== [[Interoperability of EGI operations]]==
*[[OMB|Operations Management Board (OMB)]]  
* [[NGIs and other Grids]]
*[[OTAG|Operational Tool Advisory Group (OTAG)]]  
* [[UNICORE 6 Nagios sensors implementation]]
*[[EGI CSIRT:Main Page|EGI CSIRT]]  
<!--* [https://twiki.cern.ch/twiki/bin/view/EGEE/Interoperation EGEE-III WLCG Interoperations]-->
*[[EGI_DMSU|EGI&nbsp;DMSU]] - Deployed Middleware Support Unit
*[[Grid operations oversight|EGI Infrastructure Operations Oversight]] - Operations, Operations Support and ROD
*[[RC FORUM|Resource Centre Forum]]
*Operations [[Task forces]]
</div>
|}


== Operational security ==
|}
[[Security:Main Page]] | [[EGI CSIRT:Main Page|EGI Computer Security and Incident Response Team]] | [https://wiki.egi.eu/wiki/SVG EGI Software Vulnerability Group]


== Operations tools information==
<br>
The [[Operations tools information]] page provides links to EGI central operations tools, to documentation and gives an overview of the current NGI deployment plans of local tool instances.


== Documentation ==
{| width="100%"
<!-- == [[Operations:OD|Manuals, procedures and best practices]] == -->
|-
=== [https://wiki.egi.eu/wiki/Operations:OD#Manuals_and_Best_Practices Manuals and best practices] ===
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
===  [https://wiki.egi.eu/wiki/Operations:OD#Procedures Procedures]===
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
|-
! style="padding:2px;background-color: lightgray;" |
<br>


== Middleware ==
|-
NEW! EMI services [https://twiki.cern.ch/twiki/bin/view/EMI/EMIServicesDocs documentation]
| style="color:#000;" |
|}


=== Distribution process ===
| style="border:1px solid transparent;" | <br>
This section describes the process and procedures to deploy new versions of Grid middleware components and operational tools into the EGI production infrastructure.
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
* [[Middleware:Release_Process]]
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
* [https://documents.egi.eu/document/53 Deploying Software into the EGI production infrastructure, Milestone MS402]
|-
* Staged Rollout: list of [https://wiki.egi.eu/wiki/Staged-Rollout Early Adopters and software components]
! style="padding:2px;background-color: lightgray;" |
* [https://wiki.egi.eu/wiki/EGI_IGTF_Release_Process EGI IGTF Release Process]
<big>'''Meetings''' </big>


=== Supported middleware ===
|-
* '''NEW!''' gLite 3.1 [http://glite.web.cern.ch/glite/packages/R3.1/ end of support schedule], OMB approved, 26 Nov 2010
| style="color:#000; padding:2px 5px;" |
* [http://glite.cern.ch/ Latest releases]
'''Operations EGI Meetings '''[[Operations EGI Meetings|'''calendar''']]  
* [https://twiki.cern.ch/twiki/bin/view/LCG/WLCGBaselineVersions WLCG baseline clients and services]


<!--* [https://twiki.cern.ch/twiki/bin/view/EGEE/SupportedClientVersions Supported versions of gLite Clients] (to be updated) -->
*Operations Management Board ([https://www.egi.eu/indico/categoryDisplay.py?categId=19 agendas],[[OMB|actions]])  
<!--* [https://twiki.cern.ch/twiki/bin/view/EGEE/SupportedServiceVersions Supported versions of gLite Services] (to be updated) -->
*User Community Board ([https://indico.egi.eu/indico/categoryDisplay.py?categId=21 agendas],[[UCB|actions]])  
* [https://edms.cern.ch/document/985325/1 Procedure for retiring middleware services] (to be updated)
*Operations Meetings ([[Operations Meeting|agendas and actions]])  
* [https://edms.cern.ch/document/1057955/1 Processes for Maintaining and Enforcing a List of Supported gLite Middleware Service] (to be updated)
*UMD Release Team ([[URT meetings agendas|agendas and actions]])


=== ARC ===
<big>Other </big>  
* [http://www.nordugrid.org/arc/ Overview]
* [http://www.nordugrid.org/arc/releases/0_8_3/ Latest release]
* [http://www.nordugrid.org/papers.html Documentation]
* [http://wiki.nordugrid.org/index.php/Roadmap Development roadmap]
* [http://wiki.nordugrid.org/index.php/Release_management Release management]
<!-- * [http://download.nordugrid.org/ Download page]-->


=== gLite ===
*[https://www.egi.eu/indico/categoryDisplay.py?categId=11 All Operations meetings]&nbsp;
* [http://glite.web.cern.ch/glite/packages/latestRelease.asp Latest updates]
* [http://bit.ly/22we3i release schedule]
* [http://glite.cern.ch/admin_documentation Installation and configuration documentation]
<!--* [http://glite.web.cern.ch/glite/documentation/default.asp User guide and general docuementation]
** gLite [http://glite.web.cern.ch/glite/packages/R3.2/ 3.2]: User guide and general docuementation
** gLite [http://glite.web.cern.ch/glite/packages/R3.1/ 3.1]: User guide and general docuementation-->
* [http://glite.web.cern.ch/glite/documentation/userGuide.asp gLite user guide]


=== UNICORE ===
|}


* Download server & central services: [https://sourceforge.net/projects/unicore/files/1%20UNICORE%206%20Servers%20and%20Services/1.1%20Core%20Server/ Core Server] | [https://sourceforge.net/projects/unicore/files/1%20UNICORE%206%20Servers%20and%20Services/1.2%20Workflow%20System/ Workflow System] | [https://sourceforge.net/projects/unicore/files/1%20UNICORE%206%20Servers%20and%20Services/1.3%20Common%20Information%20Service/ Common Information Service]
|}


* Download clients: [https://sourceforge.net/projects/unicore/files/2%20UNICORE%206%20Clients,%20Applications,%20and%20APIs/2.1%20UNICORE%20Rich%20Client%20(URC)/ Rich Client] | [https://sourceforge.net/projects/unicore/files/2%20UNICORE%206%20Clients,%20Applications,%20and%20APIs/2.3%20Commandline%20Client%20(UCC)/ Command Line Client] | [https://sourceforge.net/projects/unicore/files/2%20UNICORE%206%20Clients,%20Applications,%20and%20APIs/2.4%20HiLA%20Programming%20API/ HiLA API]
{| width="100%"
* [http://unicore.eu/documentation/ Documentation]
|-
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
|-
! style="padding:2px;background-color: lightgray;" |
<big>'''Other Resources'''</big>


=== Collecting Requirements===
|}
* [https://www.egi.eu/indico/getFile.py/access?contribId=1&resId=0&materialId=0&confId=152 EGI Operations requirements gathering process], OMB, 21 Dec 2010
* NEW! [https://wiki.egi.eu/wiki/Nagios-requirements.html Nagios test requirements]
* NEW! [https://wiki.egi.eu/wiki/mw-requirements.html Middleware requirements]
* [https://wiki.egi.eu/wiki/tool-requirements.html Tool requirements - coming soon]
* NEW! [[EGI Operations Surveys]]


== Resources ==
{| style="width:100%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;"
|-
|
[https://www.youtube.com/channel/UCEhFH5H6dKAs5ITT-Bh3jlA '''Youtube channel''']


'''Surveys'''


=== Presentations ===
See all open [[EGI Operations Surveys|operations surveys]]  
* [https://documents.egi.eu/document/43 EGI-InSPIRE project overview] (slides)
* [http://www.egi.eu/results/presentations#operations Collection of presentations] about EGI operations
* [http://www.egi.eu/results/presentations All] project presentations
* Other:
** [https://www.egi.eu/indico/getFile.py/access?contribId=1&resId=0&materialId=0&confId=152 EGI Operations Requirement Gathering Process], OMB, 21 Dec 2010


=== Templates ===
'''EGI Operations'''
* EGI-InSPIRE [https://documents.egi.eu/document/44 presentation template] | EGI-InSPIRE [https://documents.egi.eu/document/26 document template] | EGI-InSPIRE [https://documents.egi.eu/document/45 quarterly report template]
* [http://cic.in2p3.fr/index.php?section=home&page=newsarchives Operations news archive]


<!--== External links ==
*[http://www.egi.eu/results/presentations#operations EGI Operations official Presentations]
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1 EGEE SA1 wiki pages]
*[[EGI Operations in the press]]
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG EGEE-III User Support Advisory Group]-->
 
*Operations broadcasts: [http://operations-portal.egi.eu/?limit=40 Archive]
 
| style="width:50%;" |
'''EGI-InSPIRE '''
 
*[https://documents.egi.eu/document/506 EGI-InSPIRE project presentation]
*[[EGI-InSPIRE-Tasks|EGI-Inspire Global and Local Tasks]]
 
<br> '''Other'''
 
*[[Glossary|Glossary]]<br>
 
*[https://www.egi.eu/indico/getFile.py/access?contribId=1&resId=0&materialId=0&confId=152 EGI Operations Requirement Gathering Process], OMB, 21 Dec 2010
 
|}
 
|}
 
<br> ''The EGI wiki is mirrored at [http://egi-wiki-mirror.twgrid.org/index.php/Main_Page TWGRID].''
 
[[Category:Operations|*]]

Latest revision as of 14:31, 4 September 2019

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security



Welcome to EGI Operations

Contact information

e-mail: send an e-mail to operations at mailman.egi.eu

Ticket: submit a ticket to the "Operations" Support Unit in the EGI Helpdesk

Infrastructure


Boards and Groups

List of EGI Operations boards and teams:




Meetings

Operations EGI Meetings calendar

Other

Other Resources

Youtube channel

Surveys

See all open operations surveys

EGI Operations

EGI-InSPIRE


Other


The EGI wiki is mirrored at TWGRID.