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| == Overview ==
| | #REDIRECT [[Tools]] |
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| Operation tools page provides information about operation tools available in EGI.
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| == Tools ==
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| Individual operation tools are described in sections below. Currently each tool is hosted on a different address. In the future all tools will be integrated into single Operations portal.
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| === Operations portal ===
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| The operations portal consists of web pages providing information to various actors (NGI Operations Centres, VO managers, etc.) along with related facilities, such as the VO registration tool, the broadcast and downtime system, the periodic, operations report submission system, the regional dashboard, etc. The programme of work includes tool maintenance (bug fixing and enhancement for the failover configuration).
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| '''Main links:'''
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| * [https://operations-portal.egi.eu/ Operations portal]
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| * [http://cic.gridops.org/index.php?section=home The old CIC portal]
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| '''Documentation links:'''
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| * [https://cic.gridops.org/index.php?section=roc&page=generaldoc Main Documentation Page]
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| * [https://forge.in2p3.fr/projects/show/opsportaluser Bug/task tracking system]
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| * [https://cvs.in2p3.fr/operations-portal/package/installation-guide.pdf?revision=HEAD Installation of a Dashboard Regional Instance]
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| === Service Availability Monitoring ===
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| The Service Availability Monitoring (SAM) system is used to monitor the resources within the production infrastructure. SAM monitoring data is used for calculation of availability and reliability of grid sites.
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| It includes the following components:
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| * probes: a test execution framework (based on the open source monitoring framework Nagios) and the Nagios Configuration Generator (NCG)
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| * the Aggregated Topology Provider (ATP), the Metrics Description Database (MDDB), and the Metrics Results Database (MRDB)
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| * the message bus to publish results and a programmatic interface
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| * the visualization portal (MyEGI).
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| '''Main links:'''
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| * [[SAM Instances]]
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| '''Documentation links:'''
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| * [https://tomtools.cern.ch/confluence/display/SAM/Clean+egee-NAGIOS+installation Installation Instruction -NEW Confluence page]
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| * [https://twiki.cern.ch/twiki/bin/view/EGEE/GridMonitoringNcgYaim NAGIOS&NCG YAim Based Installation Instruction -OLD page with YAIM variables definition]
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| * [https://tomtools.cern.ch/confluence/display/SAMDOC/Service+reference+card+-+egee-NAGIOS SAM/NAGIOS Reference Card for sitemanger]
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| * [https://tomtools.cern.ch/confluence/display/SAMDOC/SAM+Administrators+FAQ SAM Administrators FAQ]
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| * [https://tomtools.cern.ch/confluence/display/SAM/Setting+Nagios+to+monitor+uncertified+sites Setting NAGIOS to Monitor Uncertified Sites]
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| * [https://tomtools.cern.ch/confluence/display/SAM/MyEGI/ MyEGI documentation]
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| * [https://twiki.cern.ch/twiki/bin/view/EGEE/MultiLevelMonitoringOverview Multi Level Monitoring Overview]
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| * [https://twiki.cern.ch/twiki/bin/view/LCG/SAMProbesMetrics SAM Probes and Metrics]
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| * [https://twiki.cern.ch/twiki/bin/view/EGEE/GridMonitoringNcgOverview NCG Component Overview]
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| * [https://twiki.cern.ch/twiki/bin/view/EGEE/GridMonitoringNcgRecipes Grid Monitoring Specific Ncg Recipes]
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| * [https://twiki.cern.ch/twiki/bin/view/EGEE/ValidateROCNagios Validate ROC or NGI Nagios Procedures]
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| * [https://twiki.cern.ch/twiki/bin/view/EGEE/ExternalROCNagios Deployed ROC and NGI Nagios]
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| * [https://twiki.cern.ch/twiki/bin/view/EGEE/OAT_EGEE_III Main EGEE OAT wiki]
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| * [https://twiki.cern.ch/twiki/bin/view/EGEE/MyEGEE MyEGEE Documentation]
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| * [https://tomtools.cern.ch/jira JIRA SAM project tracking system]
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| * [https://wiki.egi.eu/wiki/Operations:Operations_tests List of COD critical Probes]
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| * [https://wiki.egi.eu/wiki/Availability_and_reliability_tests List tests used for A/R calculations]
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| === GOCDB ===
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| Grid Configuration Database (GOCDB) contains general information about the sites participating to the production Grid. Accessed by all the project actors (end-users, sitemanagers, NGI mangers, support teams, VO managers), by other tools and by third party middleware in order to get Grid topology. The portal has a single central installation but a regional package will be developed and deployed on the interested NGIs.
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| '''Main links:'''
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| * [https://goc.egi.eu/ GOCDB]
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| '''Documentation links:'''
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| * [[GOCDB Documentation Index]]
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| * [https://savannah.cern.ch/projects/gocdb/ GOCDB project in Savannah]
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| === GGUS ===
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| The Global Grid User Support (GGUS) system is the primary means by which users request support when they are using the grid. The GGUS system is the main support access point for the EGI project. The GGUS system creates a trouble ticket to record the request and tracks the ticket from creation through to solve. There are two ways in which a user can submit at request via email or the web interface.
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| '''Main links:'''
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| * [https://gus.fzk.de/pages/home.php Helpdesk]
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| '''Documentation links:'''
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| * [https://gus.fzk.de/pages/docu.php GGUS Main Documentation Page]
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| * [https://savannah.cern.ch/projects/esc GGUS Savannah shopping list]
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| * [https://gus.fzk.de/pages/owl.php GGUS wish list page]
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| === Accounting portal ===
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| '''Main links:'''
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| * [http://accounting.egi.eu/ Accounting portal]
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| '''Documentation links:'''
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| * [http://www3.egee.cesga.es/gridsite/accounting/CESGA/links/acct_ibergrid06_final14.pdf Architecture and Implementation]
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| * [http://www3.egee.cesga.es/gridsite/accounting/CESGA/links/accounting_portal_installation.pdf Installation Instruction]
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| * [http://www3.egee.cesga.es/gridsite/accounting/CESGA/links/roadmap.pdf Accounting Portal Roadmap]
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| === Metrics portal ===
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| '''Main links:'''
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| * [http://metrics.egi.eu/ Metrics portal]
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| '''Documentation links:'''
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| * [http://www3.egee.cesga.es/gridsite/accounting/CESGA/links/paper_metrics_iber2010.pdf Architecture and Implementation]
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| * [http://www3.egee.cesga.es/gridsite/accounting/CESGA/links/paper_metrics_iber2010.pdf General Documentation]
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| * [http://www3.egee.cesga.es/gridsite/accounting/CESGA/links/EGEE-III-SA1-Metrics_Portal_Roadmap_and_Requirements-v3.1.xls Metrics Portal Roadmap]
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| == External tools ==
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| === Gstat===
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| '''Main links:'''
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| * [http://gstat.egi.eu/ Gstat]
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| '''Documentation links:'''
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| * [https://tomtools.cern.ch/confluence/display/IS/DM_Troubleshooting Using GStat 2.0]
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| === GridView ===
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| '''Main links:'''
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| * [http://gridview.cern.ch/GRIDVIEW/same_index.php GridView availability interface]
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| * [https://wiki.egi.eu/wiki/Availability_and_reliability_monthly_statistics#Statistics historical reports]
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| * [http://gvdev.cern.ch/GVPC/Excel/ Availability Excel Reports]
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| '''Documentation links:'''
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The wiki is deprecated and due to be decommissioned by the end of September 2022.