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New Requirement Manual

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Revision as of 16:16, 20 December 2010 by Sipos (talk | contribs)
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The evolution of the European Grid Infrastructure is driven by the users. Therefore capturing feedback, requirements and recommendations from various EGI communities is a key goal for the EGI-InSPIRE project and for the EGI collaboration as a whole. The EGI-InSPIRE project has setup and operates a Request Tracker system (RT) to collect requirements from EGI stakeholders and to track the evolution and resolution of these needs. This page describes the process of submitting new requirements to EGI with this RT system. The page aims to be a manual for the user, operational and other beneficiaries of EGI. The whole process of requirement gathering is described on another page.


1) New requirements can be submitted by anybody who has an account in the EGI Single Sign On (SSO) System. Register for an EGI SSO account if you do not have one yet.


2) Login with your SSO account into the RT system. You can also go to one of the RT dashboards, for example to the dashboard for NGIs

Note: if you still cannot access the requirements queue, please send an e-mail to ucst@egi.eu including your SSO username


3) Go to requirement submission form by choosing the "requirements" queue in the top right drop-down listbox and then clicking the "New ticket in" button next to it. (Clicking the button is not mandatory in some browsers.)

Note: make sure that the queue called "Requirements" is chosen!

NGIs.PNG


4) Specify the details of your requirement in the form

Note: make sure that you fill at least the following fields: Subject, Category (level 1), Requestor (level 1) and Describe the issue below

Create.PNG


5) Scroll down and click "Create" to submit the requirement

Create2.PNG


6) Browse your or other communities' requirements in the RT dashboards

Dashboards.PNG