Alert.png The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.

Difference between revisions of "New Requirement Manual"

From EGIWiki
Jump to navigation Jump to search
Line 3: Line 3:




1) Requirements can be submitted by those who have an account in the EGI Single Sign On (SSO) System. Register for an EGI SSO account if you do not have one yet at https://www.egi.eu/sso/
1) New requirements can be submitted by anybody who has an account in the EGI Single Sign On (SSO) System. [https://www.egi.eu/sso/ Register] for an EGI SSO account if you do not have one yet.  




2) Log-in with your SSO account into the RT system that is available at https://rt.egi.eu/. Alternatively, go directly to one of the provided RT dashboards, for example to the [https://rt.egi.eu/rt/Dashboards/1047/NGIs dashboards for NGIs]
2) [https://rt.egi.eu/ Login] with your SSO account into the RT system. You can also go to one of the RT dashboards, for example to the [https://rt.egi.eu/rt/Dashboards/1047/NGIs dashboard for NGIs]


<span style="color:red">'''Note: if you still cannot access the requirements queue, please send an e-mail to ucst at egi.eu including your SSO username'''</span>
<span style="color:red">'''Note: if you still cannot access the requirements queue, please send an e-mail to ucst at egi.eu including your SSO username'''</span>

Revision as of 16:00, 20 December 2010

The evolution of the European Grid Infrastructure is driven by the users. Therefore capturing feedback, requirements and recommendations from various EGI communities is a key goal for the EGI-InSPIRE project and for the EGI collaboration as a whole. The EGI-InSPIRE project has setup and operates a Request Tracker system (RT) to collect requirements from EGI stakeholders and to track the evolution and resolution of these needs. This page describes the process of submitting new requirements to EGI with this RT system. The page aims to be a manual for the user, operational and other beneficiaries of EGI. The whole process of requirement gathering is described on another page.


1) New requirements can be submitted by anybody who has an account in the EGI Single Sign On (SSO) System. Register for an EGI SSO account if you do not have one yet.


2) Login with your SSO account into the RT system. You can also go to one of the RT dashboards, for example to the dashboard for NGIs

Note: if you still cannot access the requirements queue, please send an e-mail to ucst at egi.eu including your SSO username


3) Go to New Requirement creation interface by pressing the "New ticket in" button in the top right corner of the page.

Note: make sure that you choose the queue called "Requirements"

NGIs.PNG


4) Specify the details of the Requirement in the form

Note: make sure you fill at least: Subject, Category (level 1), Requestor (level 1) and Describe the issue below fields

Create.PNG


5) Scroll down and Press "Create" to submit the Requirement

Create2.PNG


6) Browse your, your community's and other communities' requirements in the RT dashboards

Dashboards.PNG