NGI International Task Review MS109 Sweden
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User Services
Human Services (Table 1)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA3.3N | U-N-3 U-N-13 | Requirements Gathering | No particular system on local scale. None planned either. May come up in direct interaction like on training events or over the support system. | 3 | No direct need for improvement seen. Will profit from increased interaction with future training events. |
NA3.3N | U-N-14 U-N-15 | Application Database | Current user community is using applications that should already be part of the Application Database | 3 | Increase the number of interested users. |
NA3.3N | U-N-16 U-N-17 | Training | New training guidelines are about to be written. So far training was provided in interactive dedicated sessions per user group on demand. | 4 | Improved and more generalised training will be achieved with the new howtos, which will also enable us to reach a bigger user community. |
NA3.3N | U-N-12 U-N-18 U-N-19 | Consultancy | Local expertise in direct interaction with the known user groups is excellent and leads normally to increased satisfaction. | 4 | All the accumulated knowledge has to be written down, merged and generalised. |
Operations Services
Human Services (Table 2)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.4N | O-N-9 | Requirements Gathering | your assessment here | 3 | how to improve |
SA1.1N | O-N-9 | Operations Coordination | No problems what so ever in internal coordination can be detected and presence at OMB at all times could be achieved. | 4 | More proactive engagement might be possible. |
SA1.2N | O-N-9 | Security | Experienced security officers work excellent and fast together with highly motivated sysadmins. Information is propagated on different communication media for perfect goal achievement and immediate knowledge-sharing. We tend to be finished, before other NGIs even start. Gained experience and working solutions are forwarded over the security mailinglists to help the others get going. | 5 | We could always be even faster. |
Infrastructure Services (Table 3)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.3N | O-N-9 | Software Rollout | The software rollout works very well. New releases and bugfixes of the ARC middleware are installed in a timely manner on all systems in Sweden. | 4 | More precise deployment schedules could be introduced to make the process even smoother. |
SA1.4N | O-N-3 | Monitoring | During the first ten months of EGI, we have switched over to NAGIOS based monitoring. The switchover went essentially smooth, with no major problems. The ARC probes have continuously | 0-5 | write here |
SA1.5N | O-N-2 | Accounting | write here | 0-5 | write here |
SA1.4N | O-N-1 O-N-4 | Configuration Repository and Operations Portal | write here | 0-5 | write here |
SA1.6N SA1.7N | O-N-6 O-N-7 | Helpdesk | write here | 0-5 | write here |
SA1.8N | O-N-5 O-N-8 | Core Services | write here | 0-5 | write here |
Other (Table 4)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA2.3N | Policy Development | write here | 0-5 | write here | |
NA2.2N | E-N-2 | Dissemination | write here | 0-5 | write here |