Difference between revisions of "NGI International Task Review MS109 Sweden"

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[[Category:Metrics]]
 
{{NGI_InternationalTask_Review
 
{{NGI_InternationalTask_Review
  
 
<!-- User Services - Human Services -->
 
<!-- User Services - Human Services -->
  
| US_HS_RequirementsGathering_Assessment = No particular system on local scale. None planned either. May come up in direct interaction like on training events or over the support system.
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| US_HS_RequirementsGathering_Assessment = No particular system on local scale. None planned either. Requirements can come up in the direct interaction between resource providers and users like on training events or over the support system.
 
| US_HS_RequirementsGathering_Score = 3
 
| US_HS_RequirementsGathering_Score = 3
 
| US_HS_RequirementsGathering_HowToImprove = No direct need for improvement seen. Will profit from increased interaction with future training events.
 
| US_HS_RequirementsGathering_HowToImprove = No direct need for improvement seen. Will profit from increased interaction with future training events.
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| US_HS_Training_Assessment = New training guidelines are about to be written. So far training was provided in interactive dedicated sessions per user group on demand.
 
| US_HS_Training_Assessment = New training guidelines are about to be written. So far training was provided in interactive dedicated sessions per user group on demand.
 
| US_HS_Training_Score = 4
 
| US_HS_Training_Score = 4
| US_HS_Training_HowToImprove = Improved and more generalised training will be achieved with the new howtos, which will also enable us to reach a bigger user community.
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| US_HS_Training_HowToImprove = Improved and more generalized training will be achieved with the new howtos, which will also enable us to reach a bigger user community.
  
 
| US_HS_Consultancy_Assessment = Local expertise in direct interaction with the known user groups is excellent and leads normally to increased satisfaction.
 
| US_HS_Consultancy_Assessment = Local expertise in direct interaction with the known user groups is excellent and leads normally to increased satisfaction.
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| OS_IS_SoftwareRollout_Assessment = The software rollout works very well. New releases and bugfixes of the ARC middleware are installed in a timely manner on all systems in Sweden.
 
| OS_IS_SoftwareRollout_Assessment = The software rollout works very well. New releases and bugfixes of the ARC middleware are installed in a timely manner on all systems in Sweden.
 
| OS_IS_SoftwareRollout_Score = 4
 
| OS_IS_SoftwareRollout_Score = 4
| OS_IS_SoftwareRollout_HowToImprove = More precise deployment schedules could be introduced to make the process even smoother.
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| OS_IS_SoftwareRollout_HowToImprove = The more precise deployment schedules introduced with the official start of EMI 1 will make the process even smoother.
  
| OS_IS_Monitoring_Assessment = During the first ten months of EGI, we have switched over to NAGIOS based monitoring. The switchover went essentially smooth, with no major problems. The ARC probes have continuously improved and are now quite precise.
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| OS_IS_Monitoring_Assessment = During the first ten months of EGI, we have switched over to NAGIOS based monitoring. The switchover went essentially smooth, with no major problems. The ARC probes have continuously improved.
 
| OS_IS_Monitoring_Score = 4
 
| OS_IS_Monitoring_Score = 4
| OS_IS_Monitoring_HowToImprove =  
+
| OS_IS_Monitoring_HowToImprove = Some ARC probes still have to be tuned to cover all outtage possibilities.
  
| OS_IS_Accounting_Assessment = The new version of SGAS, the accounting component of ARC is deployed at all sites. We collect accounting statistics for all local, regional and international VO's. Relevant parts of the statistics is transferred, through NDGF, to the APEL accounting database.  
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| OS_IS_Accounting_Assessment = The new version of SGAS, the accounting component of ARC is deployed at all sites. SGAS has a very good and stable registration client which can register to multiple SGAS instances, and will retry registration as long as the service is unavailable. It keeps also track of where to records have been registered to, and can do registration per VO. We collect accounting statistics for all local, regional and international VO's. Relevant parts of the statistics is transferred through NDGF which inserts aggregated usage data into APEL via ActiveMQ to the APEL accounting database.
 +
| OS_IS_Accounting_HowToImprove = We need to improve visualisation of of the accounting information without preconfigured custom views. the reports provided from the accounting portal. APEL: Documentation and source code are virtually non-existant. OGF should be pushed to issue an UR v 2 release containing at least the suggested UR extensions by APEL. SGAS has even more UR extensions. An aggregate UR would be desirable and an obvious way to go with RUS, which is APELs input interface in the middle-term roadmap.
 
| OS_IS_Accounting_Score = 4
 
| OS_IS_Accounting_Score = 4
| OS_IS_Accounting_HowToImprove = We need to improve the reports provided from the accounting portal.
 
  
 
| OS_IS_Configuration_OpPortal_Assessment = We have not deployed the regionalised versions of these tools.
 
| OS_IS_Configuration_OpPortal_Assessment = We have not deployed the regionalised versions of these tools.
| OS_IS_Configuration_OpPortal_Score = -
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| OS_IS_Configuration_OpPortal_Score = 0
 
| OS_IS_Configuration_OpPortal_HowToImprove = -
 
| OS_IS_Configuration_OpPortal_HowToImprove = -
  
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| OS_IS_CoreServices_Assessment = We aim to provide high quality core services for all supported VO's. In most cases this has worked out very well.
 
| OS_IS_CoreServices_Assessment = We aim to provide high quality core services for all supported VO's. In most cases this has worked out very well.
 
| OS_IS_CoreServices_Score = 4
 
| OS_IS_CoreServices_Score = 4
| OS_IS_CoreServices_HowToImprove =  
+
| OS_IS_CoreServices_HowToImprove = -
  
 
<!-- Others - Policy -->
 
<!-- Others - Policy -->
  
| O_Policy_Assessment = We implement binding EGI policies.
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| O_Policy_Assessment = We implement binding EGI policies and took leadership in the Operational Documentation Best Practices working group.
 
| O_Policy_Score = 4
 
| O_Policy_Score = 4
| O_Policy_HowToImprove =  
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| O_Policy_HowToImprove = -
  
 
<!-- Others - Dissemination -->
 
<!-- Others - Dissemination -->
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| O_Dissemination_Assessment = Dissemination activities in Sweden is mostly coordinated through the Swedish Grid User Support Initiative, a locally funded initiative to improve documentation for Swedish Grid users.
 
| O_Dissemination_Assessment = Dissemination activities in Sweden is mostly coordinated through the Swedish Grid User Support Initiative, a locally funded initiative to improve documentation for Swedish Grid users.
 
| O_Dissemination_Score = 3
 
| O_Dissemination_Score = 3
| O_Dissemination_HowToImprove = More effort on the coordination with the EGI.eu dissemination efforts are needed.  
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| O_Dissemination_HowToImprove = Internal dissemination activies on a bigger scale have just started. More effort on the coordination with the EGI.eu dissemination efforts are needed.  
  
 
}}
 
}}

Latest revision as of 18:56, 19 December 2012



This page contains the assessment of the NGI International Task at year 1 of the EGI-InSPIRE project (one page per NGI). The NGI representatives are required to fill the tables according to the required information. The content will be integral part of the EGI-InSPIRE milestone MS109 "NGI International Task Review"

  • Main page with instructions
  • In order to edit this page, you need to log in with your EGI SSO account and click 'edit' on the tab (top of this page)

User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA3.3N U-N-3 U-N-13 Requirements Gathering No particular system on local scale. None planned either. Requirements can come up in the direct interaction between resource providers and users like on training events or over the support system. 3 No direct need for improvement seen. Will profit from increased interaction with future training events.
NA3.3N U-N-14 U-N-15 Application Database Current user community is using applications that should already be part of the Application Database 3 Increase the number of interested users.
NA3.3N U-N-16 U-N-17 Training New training guidelines are about to be written. So far training was provided in interactive dedicated sessions per user group on demand. 4 Improved and more generalized training will be achieved with the new howtos, which will also enable us to reach a bigger user community.
NA3.3N U-N-12 U-N-18 U-N-19 Consultancy Local expertise in direct interaction with the known user groups is excellent and leads normally to increased satisfaction. 4 All the accumulated knowledge has to be written down, merged and generalised.

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.4N O-N-9 Requirements Gathering Requirements arise automatically during normal operations. They are collected and discussed in regular phonemeetings and then in regular intervals entered into the central system. 4 Decrease the collection interval for requirements that are not considered of critical importance.
SA1.1N O-N-9 Operations Coordination No problems what so ever in internal coordination can be detected and presence at OMB at all times could be achieved. 4 More proactive engagement might be possible.
SA1.2N O-N-9 Security Experienced security officers work excellent and fast together with highly motivated sysadmins. Information is propagated on different communication media for perfect goal achievement and immediate knowledge-sharing. We tend to be finished, before other NGIs even start. Gained experience and working solutions are forwarded over the security mailinglists to help the others get going. 5 We could always be even faster.

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.3N O-N-9 Software Rollout The software rollout works very well. New releases and bugfixes of the ARC middleware are installed in a timely manner on all systems in Sweden. 4 The more precise deployment schedules introduced with the official start of EMI 1 will make the process even smoother.
SA1.4N O-N-3 Monitoring During the first ten months of EGI, we have switched over to NAGIOS based monitoring. The switchover went essentially smooth, with no major problems. The ARC probes have continuously improved. 4 Some ARC probes still have to be tuned to cover all outtage possibilities.
SA1.5N O-N-2 Accounting The new version of SGAS, the accounting component of ARC is deployed at all sites. SGAS has a very good and stable registration client which can register to multiple SGAS instances, and will retry registration as long as the service is unavailable. It keeps also track of where to records have been registered to, and can do registration per VO. We collect accounting statistics for all local, regional and international VO's. Relevant parts of the statistics is transferred through NDGF which inserts aggregated usage data into APEL via ActiveMQ to the APEL accounting database. 4 We need to improve visualisation of of the accounting information without preconfigured custom views. the reports provided from the accounting portal. APEL: Documentation and source code are virtually non-existant. OGF should be pushed to issue an UR v 2 release containing at least the suggested UR extensions by APEL. SGAS has even more UR extensions. An aggregate UR would be desirable and an obvious way to go with RUS, which is APELs input interface in the middle-term roadmap.
SA1.4N O-N-1 O-N-4 Configuration Repository and Operations Portal We have not deployed the regionalised versions of these tools. 0 -
SA1.6N SA1.7N O-N-6 O-N-7 Helpdesk In Sweden we deploy our own RT-based helpdesk. This works quite well, response times to users are short an quality of respones are high. The integration with the GGUS helpdesk system is currently handled manually. 3 Integration with the GGUS helpdesk system needs improvement.
SA1.8N O-N-5 O-N-8 Core Services We aim to provide high quality core services for all supported VO's. In most cases this has worked out very well. 4 -

Other (Table 4)

Table 4: NGI Assessment: Other
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA2.3N Policy Development We implement binding EGI policies and took leadership in the Operational Documentation Best Practices working group. 4 -
NA2.2N E-N-2 Dissemination Dissemination activities in Sweden is mostly coordinated through the Swedish Grid User Support Initiative, a locally funded initiative to improve documentation for Swedish Grid users. 3 Internal dissemination activies on a bigger scale have just started. More effort on the coordination with the EGI.eu dissemination efforts are needed.