||How to Improve
|| Requirements Gathering
||Some information was received on our mailing list. We have obtained a lot of useful feedback from the representatives of organizations through the main NGI meeting, organized in November 2011, and follow-up communications and meetings. It appears that users need HPC capabilities for their work (at the moment we do not provide one). Additional extensive assessment is being done through targeted questionnaires orchestrated with the Ministry of Higher Education, Science and Technology and more specific questionnaires in larger research institutions.
||Several user communities have expressed requirements for HPC jobs, so a HPC-enabled cluster is being built and an existing cluster will be integrated as a new grid-site in 2011.
|| Application Database
||We currently have separate application databases for gLite and ARC interfaces.
||Currently the application databases are separated and do not integrate well the information on versioning, availability etc. We plan a complete reconstruction of the system to be more user-oriented and helpul.
||An "ARC school" training event was organized in May 2010, since then no trainings for users were organized but some training for administrator took place in the process of new sites integration and consultancy. We have organized NGI meeting in November 2010 and invited the interested faculties, institutes and agencies. Further technical support was available by mailing lists and (video)conferences. We have provided a detailed documentation for the end users and for site administrators.
||When needed we will organize a workshop for end users (more interest for Nordugrid Arc middleware).
||U-N-12 U-N-18 U-N-19
||Since we have a small grid community, we have provided most of the necessary support by mailing lists and instant messaging. Some face to face meetings we arranged as well, where we have advised our users individually. Extensive targeted consultancy took place for new sites, in particular the Faculty for Civil Engineering.
||We are satisfied with the work done, but there is always room for improvements. Face to face meetings are hard to arrange (we do not have a lot of staff with time and/or necessary skills).