NGI International Task Review MS109 Slovenia

User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA3.3N	U-N-3 U-N-13	Requirements Gathering	Some information was received on our mailing list, we have obtained a lot of useful feedback from the representatives of organizations on the NGI meeting, organized in November 2011. It appears that users need HPC cluster for their work (at the moment we do not provide one).	4	Since there is a need of HPC cluster, we will set up one in 2011.
NA3.3N	U-N-14 U-N-15	Application Database	write here	0-5	write here
NA3.3N	U-N-16 U-N-17	Training	ARC school was organized in May 2010, since then no trainings for users were organized. We have organized NGI meeting in November 2010 and invited the interested faculties, institutes and agencies. Further technical support was available by mailing lists and (video)conferences. We have provided a detailed documentation for the end users and for site administrators.	3	When needed we will organize a workshop for end users (more interest for Nordugrid Arc middleware).
NA3.3N	U-N-12 U-N-18 U-N-19	Consultancy	Since we have a small grid community, we have provided all the necessary support by mailing lists and instant messaging. Some face to face meetings we arranged as well, where we have advised our users individually.	4	We are satisfied with the work done, but there is always room for improvements. Face to face meetings are hard to arrange (we do not have a lot of staff with time and/or necessary skills).

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.4N	O-N-9	Requirements Gathering	your assessment here	0-5	how to improve
SA1.1N	O-N-9	Operations Coordination	write here	0-5	write here
SA1.2N	O-N-9	Security	write here	0-5	write here

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.3N	O-N-9	Software Rollout	write here	0-5	write here
SA1.4N	O-N-3	Monitoring	We have a central national Nagios, both sites are monitored through this software. Each site has a site egee-Nagios as well. We are monitoring bandwidth, disk usage, network usage, load etc. by cacti. Mails and messages are sent to site administrators when a problem occurs.	5	We will add monitoring the I/O operations as well.
SA1.5N	O-N-2	Accounting	Both sites are publishing, for gLite and Arc.	0-5	For Arc, we do not have information by VOs.
SA1.4N	O-N-1 O-N-4	Configuration Repository and Operations Portal	write here	0-5	write here
SA1.6N SA1.7N	O-N-6 O-N-7	Helpdesk	write here	0-5	write here
SA1.8N	O-N-5 O-N-8	Core Services	write here	0-5	write here

Other (Table 4)

Table 4: NGI Assessment: Other

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA2.3N		Policy Development	write here	0-5	write here
NA2.2N	E-N-2	Dissemination	write here	0-5	write here