NGI International Task Review MS109 Norway

This page contains the assessment of the NGI International Task at year 1 of the EGI-InSPIRE project (one page per NGI). The NGI representatives are required to fill the tables according to the required information. The content will be integral part of the EGI-InSPIRE milestone MS109 "NGI International Task Review"

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User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA3.3N	U-N-3 U-N-13	Requirements Gathering	User requirements are gathered with a yearly user survey and in direct interaction with users.	3	-
NA3.3N	U-N-14 U-N-15	Application Database	AppDB has been populated, but is not in active use.	3	Better dissemination of the AppDB to users.
NA3.3N	U-N-16 U-N-17	Training	Training sessions on demand and during a yearly HPC conference.	3	More focus on grid in user training.
NA3.3N	U-N-12 U-N-18 U-N-19	Consultancy	Consultancy is done through RT Helpdesk system.	4	-

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.4N	O-N-9	Requirements Gathering	your assessment here	4	how to improve
SA1.1N	O-N-9	Operations Coordination	Operations are coordinated with NDGF, where NGI_NO takes part in an Operator rotation schedule.	4	Involving national sites more in operations.
SA1.2N	O-N-9	Security	We have a good collaboration with head of security in NDGF and information about vulnerabilities is propagated appropriately.	5	-

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.3N	O-N-9	Software Rollout	Sites are running ARC and not part of EGI Software Rollout yet. One site is EA for ARC.	4	Adopt EGI Software Rollout procedures.
SA1.4N	O-N-3	Monitoring	Monitoring through two different Nagios instances is provided by NDGF, Norway provides technical support when needed.	5	-
SA1.5N	O-N-2	Accounting	Accounting is done with SGAS and sent to NDGF, who in turn make sure it is reported.	5	-
SA1.4N	O-N-1 O-N-4	Configuration Repository and Operations Portal	We are using the central services.	-	-
SA1.6N SA1.7N	O-N-6 O-N-7	Helpdesk	There is no need for interfacing national and global ticketing systems due to the low load. All users use the national support system.	5	-
SA1.8N	O-N-5 O-N-8	Core Services	We run a sBDII and a VOMS on behalf of NDGF. These are in the process of being migrated to another site within Norway. The sBDII is sort of a hack to allow ARC to show up in the EGI world of gLite and we look forward to better interoperability in the future.	4	-

Other (Table 4)

Table 4: NGI Assessment: Other
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA2.3N		Policy Development	Participating in EGI Council/InSPIRE CB meetings.	5	-
NA2.2N	E-N-2	Dissemination	EGI training, user forums etc are disseminated to the users.	3	-