NGI International Task Review MS109 Netherlands

User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA3.3N	U-N-3 U-N-13	Requirements Gathering	write here	0-5	write here
NA3.3N	U-N-14 U-N-15	Application Database	write here	0-5	write here
NA3.3N	U-N-16 U-N-17	Training	write here	0-5	write here
NA3.3N	U-N-12 U-N-18 U-N-19	Consultancy	write here	0-5	write here

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.4N	O-N-9	Requirements Gathering	your assessment here	0-5	how to improve
SA1.1N	O-N-9	Operations Coordination	write here	0-5	write here
SA1.2N	O-N-9	Security	write here	0-5	write here

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.3N	O-N-9	Software Rollout	The NGI_NL has been involved with the staged-roll out activity for some time now. Up until now 3 components have been tested and we have offered to do more. We will continue this effort.	5	nothing
SA1.4N	O-N-3	Monitoring	The NGI_NL has set up nagios boxes for the old NE ROC and the NGI_NL. The NE ROC nagios box has been decommissioned now. This service is continuosly monitored by a team of people. Currently we are looking into a high availability setup of this.	5	nothing
SA1.5N	O-N-2	Accounting	The sites in the NGI_NL that are involved with EGI InSPIRE are publishing accounting data both in the central database as in the NGI accounting database. For the latter a setup has been realised where site accounting databases are queried to collect data for the NGI database.	5	nothing
SA1.4N	O-N-1 O-N-4	Configuration Repository and Operations Portal	write here	0-5	write here
SA1.6N SA1.7N	O-N-6 O-N-7	Helpdesk	Currently we have a NGI ticketing system based on subtrack that does not interface with GGUS. This is use dmostly by local VOs. In addition we also use GGUS directly for international VOs. We have people on shift that monitor both systems. So far this has worked very well.	4	We would like to look at a NGI ticketing system that interfaces with GGUS like xGUS, for instance.
SA1.8N	O-N-5 O-N-8	Core Services	We run several core services like, VOMS, MyPROXY, LFCs, FTSes, top level BDIIs etc. For both national as international VOs. Each of these services are monitored by a team and most services of this kind are run in a redundant manner.	5	nothing

Other (Table 4)

Table 4: NGI Assessment: Other

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA2.3N		Policy Development	write here	0-5	write here
NA2.2N	E-N-2	Dissemination	write here	0-5	write here