NGI International Task Review MS109 Moldova

User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA3.3N	U-N-3 U-N-13	Requirements Gathering	There is no such system of a local scale and there is no plans to deploy it by own means	2	If there is such a systems deployed in a partner NGIs, it would've been very useful to adapt it for the needs of the local user communities.
NA3.3N	U-N-14 U-N-15	Application Database	Gathering information from future user community and analysis of their needs in application deployment	3	Enlist the application being deployed in the NGI_MD
NA3.3N	U-N-16 U-N-17	Training	several trainings for users and one for the administrators were provided.	3	make trainings covering a specific topic on a regular basis in order to support particular user communities.
NA3.3N	U-N-12 U-N-18 U-N-19	Consultancy	working one on one has been carried out with the admins of the sites to be certified, user communities	3	organization of "train the trainers" workshops for the operation managers, site admins and representatives of the miscellaneous user communities.

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.4N	O-N-9	Requirements Gathering	During the meetings and discussions with the representatives of the user and operation managers community issues were identified and requirements gathered.	3	Address issues and implement solutions
SA1.1N	O-N-9	Operations Coordination	Internal coordination activities are fairly good, but OMs should be much proactive.	2	Participation of the NGI_MD representatives in the OMB meetings should be on the regular basis
SA1.2N	O-N-9	Security	Overall security monitoring is good, since there is a security officers in the NGI_MD, and CERT-MD at the global national scale.	3	there is a need in deployment of central monitoring and of a repository for the incidents concerning the grid infrastructure operation.

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.3N	O-N-9	Software Rollout	No activity in Software Rollout domain.	2	since the NGI_MD is in the process of deploying and certifying sites for production, some of its sites easily could have been early adopters to the staged rollout process.
SA1.4N	O-N-3	Monitoring	no sites are certified, therefore no monitoring is present except network one	1	certify sites, become an independent NGI, deploy monitoring
SA1.5N	O-N-2	Accounting	no sites are certified, therefore no accounting is present.	1	certify sites, become an independent NGI, deploy accounting.
SA1.4N	O-N-1 O-N-4	Configuration Repository and Operations Portal	there were no initiatives to deploy the central configuration repository and the Operations Dashboard tools.	2	Tools to be customized and deployed along with the NGI_MD becoming independent and first sites' certification
SA1.6N SA1.7N	O-N-6 O-N-7	Helpdesk	since the NGI_MD is a small-scale one, there were no needs in deploying the GGUS system locally.	3	The need in deployment of the own NGI support system is to be assessed in the future as NGI infrastructure grows.
SA1.8N	O-N-5 O-N-8	Core Services	Core service are being deployed together with the first NGI_MD site.	2	Deploy all core services required for NGI_MD independent operation.

Other (Table 4)

Table 4: NGI Assessment: Other

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA2.3N		Policy Development	write here	0-5	write here
NA2.2N	E-N-2	Dissemination	Numerous dissemination events organized, materials published in the number of conference proceedings.	4	make the NGI_MD and JRU much more visible at the national policy and decision makers level.