NGI International Task Review MS109 Latvia
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User Services
Human Services (Table 1)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA3.3N | U-N-3 U-N-13 | Requirements Gathering | There is no structured or formally operational system for gathering and processing requirements of a local scale and there is no plans to deploy it by own means. Due to relatively small research community as a whole, requirements of user communities are gathered during contacts with local communities and evaluated on individual basis. Formal local system would not be sustainable considering small amount of research groups and necessary operational effort overhead. So far the required features for some user communities were approved and implemented in few selected Latvian NGI sites only. | 3 | Global requirements submission and processing system could be usefull, especially one allowing to exchange requirements experience between similas user communities in different NGIs. |
NA3.3N | U-N-14 U-N-15 | Application Database | Currently most usr communities in Latvian NGI use either their own custom-tailored experiment-specific software, which does not provide reasonable re-usability for other communities, or licensed commercial software like ANSYS, Matlab or GAMESS is run using the licenses available to specific communities, thus these software packages cannot be exported as well. In case some generic open-souce software will be used in the future by some research community, it will be exported to AppDB. | 2 | More effort is necessary to try and migrate several user communities from commercial or own custom-written software to generic reusable open-source packages from AppDB. |
NA3.3N | U-N-16 U-N-17 | Training | Trainings are organised on request by individual user comunities. No e-trainings are available. No scheduled trainings are planned. | 3 | Migration of several sites to desktop-grid compatible ARC/Condor middleware is expected within PQ4 to significantly improve amount of available automated tools for user communities. |
NA3.3N | U-N-12 U-N-18 U-N-19 | Consultancy | Due to small number of research communities, highly interactive consultancy is provided to these communities. Mainly consultancy, similarly as training, is provided through local meetings, phone conferences and Instant Messaging (Skype or Jabber). In case none of previous are available, a slower approach of using problem-specific or general grid user mailing lists is employed. | 4 | In the future a possible online archive (FAQ or forum) would be usefull for new users who stumble across previously discussed problems. Ideally, such local user support/consultancy resource should be hosted in local language. |
Operations Services
Human Services (Table 2)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.4N | O-N-9 | Requirements Gathering | your assessment here | 0-5 | how to improve |
SA1.1N | O-N-9 | Operations Coordination | write here | 0-5 | write here |
SA1.2N | O-N-9 | Security | write here | 0-5 | write here |
Infrastructure Services (Table 3)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.3N | O-N-9 | Software Rollout | write here | 0-5 | write here |
SA1.4N | O-N-3 | Monitoring | write here | 0-5 | write here |
SA1.5N | O-N-2 | Accounting | write here | 0-5 | write here |
SA1.4N | O-N-1 O-N-4 | Configuration Repository and Operations Portal | write here | 0-5 | write here |
SA1.6N SA1.7N | O-N-6 O-N-7 | Helpdesk | write here | 0-5 | write here |
SA1.8N | O-N-5 O-N-8 | Core Services | write here | 0-5 | write here |
Other (Table 4)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA2.3N | Policy Development | write here | 0-5 | write here | |
NA2.2N | E-N-2 | Dissemination | write here | 0-5 | write here |