Difference between revisions of "NGI International Task Review MS109 Israel"
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<!-- Operations Services - Human Services --> | <!-- Operations Services - Human Services --> | ||
| OS_HS_RequirementsGathering_Assessment | | OS_HS_RequirementsGathering_Assessment = requirements are gathered in our meeting with customers and IT managers of sites and clusters | ||
| OS_HS_RequirementsGathering_Score = | | OS_HS_RequirementsGathering_Score = 4 | ||
| OS_HS_RequirementsGathering_HowToImprove | | OS_HS_RequirementsGathering_HowToImprove = | ||
| OS_HS_Coordination_Assessment = | | OS_HS_Coordination_Assessment = coordination is done using mail | ||
| OS_HS_Coordination_Score = | | OS_HS_Coordination_Score = 2 | ||
| OS_HS_Coordination_HowToImprove = | | OS_HS_Coordination_HowToImprove = need to set monthly or bi-monthly meetings once our architecture and services will stable | ||
| OS_HS_Security_Assessment = | | OS_HS_Security_Assessment = coordination is done using mail | ||
| OS_HS_Security_Score = | | OS_HS_Security_Score = 2 | ||
| OS_HS_Security_HowToImprove = | | OS_HS_Security_HowToImprove = need to set monthly or bi-monthly meetings once our architecture and services will stable | ||
<!-- Operations Services - Infrastructure Services --> | <!-- Operations Services - Infrastructure Services --> | ||
| OS_IS_SoftwareRollout_Assessment = | | OS_IS_SoftwareRollout_Assessment = currently not managed by NGI , based on site discretion | ||
| OS_IS_SoftwareRollout_Score = 0 | | OS_IS_SoftwareRollout_Score = 0 | ||
| OS_IS_SoftwareRollout_HowToImprove = | | OS_IS_SoftwareRollout_HowToImprove = | ||
| OS_IS_Monitoring_Assessment = | | OS_IS_Monitoring_Assessment = Monitoring is done by one of our sites (WEIZMAN_IL ) NAGIOS | ||
| OS_IS_Monitoring_Score = | | OS_IS_Monitoring_Score = 2 | ||
| OS_IS_Monitoring_HowToImprove = | | OS_IS_Monitoring_HowToImprove = We intend to set up a NAGIOS server, and move sites to use our NAGIOS | ||
| OS_IS_Accounting_Assessment = | | OS_IS_Accounting_Assessment = currently non done by us relaying on EGI | ||
| OS_IS_Accounting_Score = 0 | | OS_IS_Accounting_Score = 0 | ||
| OS_IS_Accounting_HowToImprove = | | OS_IS_Accounting_HowToImprove = | ||
| OS_IS_Configuration_OpPortal_Assessment = | | OS_IS_Configuration_OpPortal_Assessment = NGI_IL relay on GOCDB | ||
| OS_IS_Configuration_OpPortal_Score = | | OS_IS_Configuration_OpPortal_Score = 4 | ||
| OS_IS_Configuration_OpPortal_HowToImprove = | | OS_IS_Configuration_OpPortal_HowToImprove = currently no plan to generate national GOCDB | ||
| OS_IS_Helpdesk_Assessment = | | OS_IS_Helpdesk_Assessment = for technical problems we relay on GGUS | ||
| OS_IS_Helpdesk_Score = | | OS_IS_Helpdesk_Score = 4 | ||
| OS_IS_Helpdesk_HowToImprove = | | OS_IS_Helpdesk_HowToImprove = currently no plan to generate national GGUS | ||
| OS_IS_CoreServices_Assessment = | | OS_IS_CoreServices_Assessment = currently only UI , and VOMS | ||
| OS_IS_CoreServices_Score = | | OS_IS_CoreServices_Score = 2 | ||
| OS_IS_CoreServices_HowToImprove = | | OS_IS_CoreServices_HowToImprove = in the next 3 month we hope to set up , WMS,TOP BDII, lfc, NAGIOS, Proxy | ||
<!-- Others - Policy --> | <!-- Others - Policy --> |
Revision as of 09:55, 27 March 2011
User Services
Human Services (Table 1)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA3.3N | U-N-3 U-N-13 | Requirements Gathering | Requirements are gathered through through meetings with potential and current customers (from Academia) , also we employ an evangelist to talk and meet with prospective new customers and understand their requirement... | 3 | building a costume application/interface to gather and manage all requirements |
NA3.3N | U-N-14 U-N-15 | Application Database | We currently relay on EGI database | 0 | |
NA3.3N | U-N-16 U-N-17 | Training | we are doing open training event 2 times a year in Ben Gurion University , we also provide one on one training to customers that can't wait for the yearly training or | 4 | Improve our training documentation, build an on-line course for them |
NA3.3N | U-N-12 U-N-18 U-N-19 | Consultancy | We provide one on One help to new customers | 3 | setting up a Help Desk and setting standards on response time to user problems |
Operations Services
Human Services (Table 2)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.4N | O-N-9 | Requirements Gathering | requirements are gathered in our meeting with customers and IT managers of sites and clusters | 4 | |
SA1.1N | O-N-9 | Operations Coordination | coordination is done using mail | 2 | need to set monthly or bi-monthly meetings once our architecture and services will stable |
SA1.2N | O-N-9 | Security | coordination is done using mail | 2 | need to set monthly or bi-monthly meetings once our architecture and services will stable |
Infrastructure Services (Table 3)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.3N | O-N-9 | Software Rollout | currently not managed by NGI , based on site discretion | 0 | |
SA1.4N | O-N-3 | Monitoring | Monitoring is done by one of our sites (WEIZMAN_IL ) NAGIOS | 2 | We intend to set up a NAGIOS server, and move sites to use our NAGIOS |
SA1.5N | O-N-2 | Accounting | currently non done by us relaying on EGI | 0 | |
SA1.4N | O-N-1 O-N-4 | Configuration Repository and Operations Portal | NGI_IL relay on GOCDB | 4 | currently no plan to generate national GOCDB |
SA1.6N SA1.7N | O-N-6 O-N-7 | Helpdesk | for technical problems we relay on GGUS | 4 | currently no plan to generate national GGUS |
SA1.8N | O-N-5 O-N-8 | Core Services | currently only UI , and VOMS | 2 | in the next 3 month we hope to set up , WMS,TOP BDII, lfc, NAGIOS, Proxy |
Other (Table 4)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA2.3N | Policy Development | write here | 0-5 | write here | |
NA2.2N | E-N-2 | Dissemination | write here | 0-5 | write here |