NGI International Task Review MS109 Greece

This page contains the assessment of the NGI International Task at year 1 of the EGI-InSPIRE project (one page per NGI). The NGI representatives are required to fill the tables according to the required information. The content will be integral part of the EGI-InSPIRE milestone MS109 "NGI International Task Review"

Main page with instructions
In order to edit this page, you need to log in with your EGI SSO account and click 'edit' on the tab (top of this page)

User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA3.3N	U-N-3 U-N-13	Requirements Gathering	In order to gather users' requirements a mailing list with all the registered to HellasGrid users is used. Also there is a plan to make a survey using on-line questionnaire in order to gather users' requirements and their assessment regarding the use of HellasGrid and EGI infrastructure in general. be	3	In order to gather the real requirements of the users' more formal means of communication are preferable (for example an on-line survey). Also the questions of the surveys must be as simple as possible, without make the user to be confused with a lot of technical terminology (for example do you prefer LCG-CE or CreamCE?)
NA3.3N	U-N-14 U-N-15	Application Database	Till now 9 applications from HellasGrid has been registered to EGI AppDB.	4	Better dissemination of the AppDB to users.
NA3.3N	U-N-16 U-N-17	Training	NGI GRNET does not offer training services in the context of EGI-InSPIRE project	N/A	N/A
NA3.3N	U-N-12 U-N-18 U-N-19	Consultancy	Consultancy is provided via helpdesk where two mailing lists (user-support and application-support) are used for direct communication of the users with the two main user support teams at HellasGrid. A request tracking system is used for the better tracking of all users-related issues arised.	4	By constructing updated user-oriented material (cookbooks, user guides, screencasts, etc) concerning mainly issues introduced by decomission of old services and gradual transition to new ones(for example transition from LCG-CE to Cream CE).

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.4N	O-N-9	Requirements Gathering	your assessment here	0-5	how to improve
SA1.1N	O-N-9	Operations Coordination	write here	0-5	write here
SA1.2N	O-N-9	Security	write here	0-5	write here

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.3N	O-N-9	Software Rollout	write here	0-5	write here
SA1.4N	O-N-3	Monitoring	write here	0-5	write here
SA1.5N	O-N-2	Accounting	write here	0-5	write here
SA1.4N	O-N-1 O-N-4	Configuration Repository and Operations Portal	write here	0-5	write here
SA1.6N SA1.7N	O-N-6 O-N-7	Helpdesk	write here	0-5	write here
SA1.8N	O-N-5 O-N-8	Core Services	write here	0-5	write here

Other (Table 4)

Table 4: NGI Assessment: Other
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA2.3N		Policy Development	write here	0-5	write here
NA2.2N	E-N-2	Dissemination	write here	0-5	write here