NGI International Task Review MS109 France

User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA3.3N	U-N-3 U-N-13	Requirements Gathering	Requirement gathering is done through a dedicated mailing list	3	There is scope for improvement by the establishment of a scalable process.
NA3.3N	U-N-14 U-N-15	Application Database	write here	0-5	write here
NA3.3N	U-N-16 U-N-17	Training	NGI_France has a dedicated training activity which organise regular training sessions for users and administrators alike	4	There is scope for improvement in the set-up of dedicated scalable training infrastructure and services concerning certification authority and security policies.
NA3.3N	U-N-12 U-N-18 U-N-19	Consultancy	write here	0-5	write here

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.4N	O-N-9	Requirements Gathering	Requirements are gathered per activity, following NGI initial operations model of working groups. There is also a requirement gathering process in place during our regular visio-conferences	3	A better formalism is needed, especially to handle gathered requirements (ideally could be interfaced with EGI RT system)
SA1.1N	O-N-9	Operations Coordination	Coordination is done through dedicated mailing lists, monthly visio-conferences and face to face meetings when appropriate.	3	Gathering urgent feedback from sites is sometimes difficult
SA1.2N	O-N-9	Security	NGI security officers team is distributed and is working well overall. Security workshops with sites have been held regularly : Integration of security within certification process has been achieved.	4	Improvement through a national security monitoring framework set-up

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.3N	O-N-9	Software Rollout	NGI_FRANCE is early adopter for 4 components	3	Communication channel and technical information between local experts in France and s/w provider could be reinforced
SA1.4N	O-N-3	Monitoring	National Nagios is fully operational. It is hosted at IN2P3-CC and its administration is currently shared between 4 sites. A nagios instance has also been deployed for specific VO monitoring in collaboration with the Biomed VO. Also, Network Monitoring (improvement of netjobs) & Network Troubleshooting (HINT s/w) has been delivered additionnally by NGI_France	4	There is scope for improvement in the deployment of monitoring instances for test infrastructures
SA1.5N	O-N-2	Accounting	A national accounting DB gathers accounting records for all French sites. They are then published to the central repository through a single glite-APPEL node. One site (IN2P3-CC) publishes to the central repository through direct insertion.	4	The national DB gives scope to the establishment of a national accounting server. Direct publication for IN2P3-CC will be replaced by summary publication through Messaging
SA1.4N	O-N-1 O-N-4	Configuration Repository and Operations Portal	NGI_France uses the central GOCDB and the central Operations Portal/Dashboard. Participation of France in the regionalization Task Force.	4	There is scope to use the regional GOCDB when it is available.
SA1.6N SA1.7N	O-N-6 O-N-7	Helpdesk	NGI_France operates through a local helpdesk (Xhelp) interfaced with GGUS.	3	Better coupling of local and central helpdesk is needed. Also, local helpdesk is specific to one site and this is not a sustainable solution in the long-run.
SA1.8N	O-N-5 O-N-8	Core Services	write here	0-5	write here

Other (Table 4)

Table 4: NGI Assessment: Other

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA2.3N		Policy Development	write here	0-5	write here
NA2.2N	E-N-2	Dissemination	write here	0-5	write here