Difference between revisions of "NGI International Task Review MS109 Finland"

Revision as of 22:51, 9 March 2011

This page contains the assessment of the NGI International Task at year 1 of the EGI-InSPIRE project (one page per NGI). The NGI representatives are required to fill the tables according to the required information. The content will be integral part of the EGI-InSPIRE milestone MS109 "NGI International Task Review"

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User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA3.3N	U-N-3 U-N-13	Requirements Gathering	Requirements are gathered through direct communication between the NGI_FI support people and researchers.	3	No immediate pressure to improve
NA3.3N	U-N-14 U-N-15	Application Database	The existence of the Apps database were noticed very recently so no benefit from it yet. We need to start putting our application information there in .	2	Better dissemination of the AppDB to users.
NA3.3N	U-N-16 U-N-17	Training	NGI_FI arranges twice a year training for grid users and on request also for resource site administrators	4	Training for collaboration possibilities and different VOs under EGI could be improved.
NA3.3N	U-N-12 U-N-18 U-N-19	Consultancy	NGI_FI gives consultancy for all (grid)user support requests and actively tries to attract new research groups / communities by personal consulting.	4	Better documentation and tool generalization from individual support cases.

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.4N	O-N-9	Requirements Gathering	No specific requirements gathering process in place. Requirements arise from daily operations. NGI provides input, e.g. to OMB when new requirements are foreseen OS_HS_RequirementsGathering_Score = 4	your score here	more effectively push also non critical requirements
SA1.1N	O-N-9	Operations Coordination	Operational coordination is sufficient to provide good quality experience for national grid infrastructure users. NGI_FI participates frequently in OMB meetings.	3	we are currently both renewing the hardware in national resource centers and at the same time also further strengthening operational practices.
SA1.2N	O-N-9	Security	write here	4	write here

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.3N	O-N-9	Software Rollout	write here	0-5	write here
SA1.4N	O-N-3	Monitoring	write here	0-5	write here
SA1.5N	O-N-2	Accounting	write here	0-5	write here
SA1.4N	O-N-1 O-N-4	Configuration Repository and Operations Portal	write here	0-5	write here
SA1.6N SA1.7N	O-N-6 O-N-7	Helpdesk	write here	0-5	write here
SA1.8N	O-N-5 O-N-8	Core Services	write here	0-5	write here

Other (Table 4)

Table 4: NGI Assessment: Other
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA2.3N		Policy Development	write here	0-5	write here
NA2.2N	E-N-2	Dissemination	write here	0-5	write here

@@ Line 3: / Line 3: @@
 <!-- User Services - Human Services -->
-| US_HS_RequirementsGathering_Assessment = write here
+| US_HS_RequirementsGathering_Assessment = Requirements are gathered through direct communication between the NGI_FI support people and researchers.
-| US_HS_RequirementsGathering_Score = 0-5
+| US_HS_RequirementsGathering_Score = 3
-| US_HS_RequirementsGathering_HowToImprove = write here
+| US_HS_RequirementsGathering_HowToImprove = No immediate pressure to improve
-| US_HS_Application_Database_Assessment = write here
+| US_HS_Application_Database_Assessment = The existence of the Apps database were noticed very recently so no benefit from it yet. We need to start putting our application information there in .
-| US_HS_Application_Database_Score = 0-5
+| US_HS_Application_Database_Score = 2
-| US_HS_Application_Database_HowToImprove = write here
+| US_HS_Application_Database_HowToImprove = Better dissemination of the AppDB to users.
-| US_HS_Training_Assessment = write here
+| US_HS_Training_Assessment = NGI_FI arranges twice a year training for grid users and on request also for resource site administrators
-| US_HS_Training_Score = 0-5
+| US_HS_Training_Score = 4
-| US_HS_Training_HowToImprove = write here
+| US_HS_Training_HowToImprove = Training for collaboration possibilities and different VOs under EGI could be improved.
-| US_HS_Consultancy_Assessment = write here
+| US_HS_Consultancy_Assessment = NGI_FI gives consultancy for all (grid)user support requests and actively tries to attract new research groups / communities by personal consulting.
-| US_HS_Consultancy_Score = 0-5
+| US_HS_Consultancy_Score = 4
-| US_HS_Consultancy_HowToImprove = write here
+| US_HS_Consultancy_HowToImprove = Better documentation and tool generalization from individual support cases.
 <!-- Operations Services - Human Services -->
-| OS_HS_RequirementsGathering_Assessment | your assessment here
+| OS_HS_RequirementsGathering_Assessment = No specific requirements gathering process in place. Requirements arise from daily operations. NGI provides input, e.g. to OMB when new requirements are foreseen
-| OS_HS_RequirementsGathering_Score = 0-5
+ OS_HS_RequirementsGathering_Score = 4
-| OS_HS_RequirementsGathering_HowToImprove | how to improve
+| OS_HS_RequirementsGathering_HowToImprove = more effectively push also non critical requirements
-| OS_HS_Coordination_Assessment = write here
+| OS_HS_Coordination_Assessment = Operational coordination is sufficient to provide good quality experience for national grid infrastructure users. NGI_FI participates frequently in OMB meetings.
-| OS_HS_Coordination_Score = 0-5
+| OS_HS_Coordination_Score = 3
-| OS_HS_Coordination_HowToImprove = write here
+| OS_HS_Coordination_HowToImprove = we are currently both renewing the hardware in national resource centers and at the same time also further strengthening operational practices.
 | OS_HS_Security_Assessment = write here
-| OS_HS_Security_Score = 0-5
+| OS_HS_Security_Score = 4
 | OS_HS_Security_HowToImprove = write here