Difference between revisions of "NGI International Task Review MS109 Czech Republic"

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| OS_IS_Accounting_HowToImprove =  
 
| OS_IS_Accounting_HowToImprove =  
  
| OS_IS_Configuration_OpPortal_Assessment =  
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| OS_IS_Configuration_OpPortal_Assessment = National instance of operations portal deployed
| OS_IS_Configuration_OpPortal_Score = 0-5
+
| OS_IS_Configuration_OpPortal_Score = 3
| OS_IS_Configuration_OpPortal_HowToImprove =  
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| OS_IS_Configuration_OpPortal_HowToImprove = CODs check only the central version, sometimes alarms stayed on central version although they were resolved in the local instance.
  
 
| OS_IS_Helpdesk_Assessment = A regional Request Tracking System is interfered to GGUS. It serves both national and international user communities.  
 
| OS_IS_Helpdesk_Assessment = A regional Request Tracking System is interfered to GGUS. It serves both national and international user communities.  

Revision as of 11:04, 4 April 2011



This page contains the assessment of the NGI International Task at year 1 of the EGI-InSPIRE project (one page per NGI). The NGI representatives are required to fill the tables according to the required information. The content will be integral part of the EGI-InSPIRE milestone MS109 "NGI International Task Review"

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User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA3.3N U-N-3 U-N-13 Requirements Gathering User requirements are usually gathered via request tracking system or in direct interaction with the users. 0-5
NA3.3N U-N-14 U-N-15 Application Database It is not used at the moment. 0-5
NA3.3N U-N-16 U-N-17 Training Trainings are organized regularly once a year for whole NGI and in additional on a user community request. 0-5
NA3.3N U-N-12 U-N-18 U-N-19 Consultancy Consultancy is provided via help desk (request tracking system) and in direct interaction with user communities. 0-5

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.4N O-N-9 Requirements Gathering your assessment here 0-5 how to improve
SA1.1N O-N-9 Operations Coordination 0-5
SA1.2N O-N-9 Security 0-5

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.3N O-N-9 Software Rollout 0-5
SA1.4N O-N-3 Monitoring National Nagios was deployed successfully 4 False positives occur, problematic WMS causes unavailability of sites
SA1.5N O-N-2 Accounting 0-5
SA1.4N O-N-1 O-N-4 Configuration Repository and Operations Portal National instance of operations portal deployed 3 CODs check only the central version, sometimes alarms stayed on central version although they were resolved in the local instance.
SA1.6N SA1.7N O-N-6 O-N-7 Helpdesk A regional Request Tracking System is interfered to GGUS. It serves both national and international user communities. 0-5
SA1.8N O-N-5 O-N-8 Core Services 0-5

Other (Table 4)

Table 4: NGI Assessment: Other
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA2.3N Policy Development 0-5
NA2.2N E-N-2 Dissemination 0-5