NGI International Task Review MS109 Bulgaria
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User Services
Human Services (Table 1)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA3.3N | U-N-3 U-N-13 | Requirements Gathering | Collecting of requirements is done through direct contacts with user communities and through Grid users dissemination events and consultations | 4 | Through regular consultations |
NA3.3N | U-N-14 U-N-15 | Application Database | Grid applications developed and used by major Bulgarian users are available through the portal www.grid.bas.bg and this list is constantly updated. Some of them are available through the EGI AppDB. | 3 | Make all of the applications available through EGI AppDB. |
NA3.3N | U-N-16 U-N-17 | Training | Bulgarian NGI does not offer training services in the context of EGI-InSPIRE project | N/A | N/A |
NA3.3N | U-N-12 U-N-18 U-N-19 | Consultancy | Consultancy is provided through the direct interaction with users. | 4 | Further development of documentation available at www.grid.bas.bg. |
Operations Services
Human Services (Table 2)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.4N | O-N-9 | Requirements Gathering | Dedicated technical mailing lists and bi-weekly technical meetings are used for gathering of requirements | 4 | Level of expertise could be improved among the technical support staff in the NGI. Number of highly skilled personnel could be also increased. |
SA1.1N | O-N-9 | Operations Coordination | Coordination is achieved through the dedicated mailing lists. | 4 | Finish the process of establishing Bulgarian NGI Helpdesk. |
SA1.2N | O-N-9 | Security | Security officers are well trained and organized, with fast response to security issues. | 4 | Improvement could be done through dedicated security training events. |
Infrastructure Services (Table 3)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.3N | O-N-9 | Software Rollout | write here | 0-5 | write here |
SA1.4N | O-N-3 | Monitoring | write here | 0-5 | write here |
SA1.5N | O-N-2 | Accounting | write here | 0-5 | write here |
SA1.4N | O-N-1 O-N-4 | Configuration Repository and Operations Portal | write here | 0-5 | write here |
SA1.6N SA1.7N | O-N-6 O-N-7 | Helpdesk | write here | 0-5 | write here |
SA1.8N | O-N-5 O-N-8 | Core Services | write here | 0-5 | write here |
Other (Table 4)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA2.3N | Policy Development | We actively follow and contribute to the development of policies in various areas. This development has made a significant progress, but still a lot of policies are in the draft status. | 3 | Speed up policy drafting process and aim at adopting first official versions at earliest convenience. | |
NA2.2N | E-N-2 | Dissemination | write here | 0-5 | write here |