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NGI International Task Review MS109 Bulgaria

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This page contains the assessment of the NGI International Task at year 1 of the EGI-InSPIRE project (one page per NGI). The NGI representatives are required to fill the tables according to the required information. The content will be integral part of the EGI-InSPIRE milestone MS109 "NGI International Task Review"

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User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA3.3N U-N-3 U-N-13 Requirements Gathering Collecting of requirements is done through direct contacts with user communities and through Grid users dissemination events and consultations 4 Through regular consultations
NA3.3N U-N-14 U-N-15 Application Database Grid applications developed and used by major Bulgarian users are available through the portal and this list is constantly updated. Some of them are available through the EGI AppDB. 3 Make all of the applications available through EGI AppDB.
NA3.3N U-N-16 U-N-17 Training Bulgarian NGI does not offer training services in the context of EGI-InSPIRE project N/A N/A
NA3.3N U-N-12 U-N-18 U-N-19 Consultancy Consultancy is provided through the direct interaction with users. 4 Further development of documentation available at

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.4N O-N-9 Requirements Gathering Dedicated technical mailing lists and bi-weekly technical meetings are used for gathering of requirements 4 Level of expertise could be improved among the technical support staff in the NGI. Number of highly skilled personnel could be also increased.
SA1.1N O-N-9 Operations Coordination Coordination is achieved through the dedicated mailing lists. 4 Finish the process of establishing Bulgarian NGI Helpdesk.
SA1.2N O-N-9 Security Security officers are well trained and organized, with fast response to security issues. 4 Improvement could be done through dedicated security training events.

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.3N O-N-9 Software Rollout Software Rollout is handled with caution so that we do not affect the user of our infrastructure, BG01-IPP site participates as early adopter. 4 Move this task to a smaller cluster.
SA1.4N O-N-3 Monitoring National nagios box is run successfully for monitoring purposes. During the large transition period Bulgarian NGI handled the monitoring of alarms of all SEE region NGIs that had not transitioned to national model, which took a lot of effort from our team. 5 The monitoring tools must be more robust.
SA1.5N O-N-2 Accounting We use both the EGI central accounting service and a national one based on our own code that collects all the data available in torque about user jobs. 5 The central accounting should be able to collect also local user jobs info, since the users are

the same, wether using our clusters in Grid mode or local mode.

SA1.4N O-N-1 O-N-4 Configuration Repository and Operations Portal write here 0-5 write here
SA1.6N SA1.7N O-N-6 O-N-7 Helpdesk write here 0-5 write here
SA1.8N O-N-5 O-N-8 Core Services write here 0-5 write here

Other (Table 4)

Table 4: NGI Assessment: Other
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA2.3N Policy Development We actively follow and contribute to the development of policies in various areas. This development has made a significant progress, but still a lot of policies are in the draft status. 3 Speed up policy drafting process and aim at adopting first official versions at earliest convenience.
NA2.2N E-N-2 Dissemination write here 0-5 write here