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Difference between revisions of "NGI HU:Main Page"

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When creating a shift ticket to initiate a hand-over at the end of the week, previous shift provider should open a new ticket and enter brief hand-over report, i.e. list of major problems that remain to be solved, observations about some hard cases, number of newly created tickets during the last week, overall number of tickets still open, number of tickets closed last week, etc. (2 paragraphs at most usually). On Monday the next shift provider should close the ticket, acknowledging the hand-over.
When creating a shift ticket to initiate a hand-over at the end of the week, previous shift provider should open a new ticket and enter brief hand-over report, i.e. list of major problems that remain to be solved, observations about some hard cases, number of newly created tickets during the last week, overall number of tickets still open, number of tickets closed last week, etc. (2 paragraphs at most usually). On Monday the next shift provider should close the ticket, acknowledging the hand-over.


==Services==


==Regional Tools for monitoring==
==Regional Tools for monitoring==

Revision as of 10:05, 5 November 2010

The Hungarian Grid Initiative.


Organisational Structure

Member institutes:

Tasks

TNA2.2 Dissemination

BME, SZTAKI


TNA 3.2 User & Community Support Team

BME, RMKI, SZTAKI


TNA 3.4 Technical Services

RMKI


TSA1.2 A Secure Infrastructure

BME, RMKI


TSA 1.4 Infrastructure for Grid Management

BME, RMKI, SZTAKI


TSA1.6 Helpdesk Infrastructure

BME, RMKI, SZTAKI


TSA1.7 Support Teams

BME, RMKI, SZTAKI


TSA1.8 Providing a Reliable Grid Infrastructure

BME, RMKI, SZTAKI

User support shifts

Recognizing that improvements in the quality and shaping-up of the NGI_HU infrastructure is an important and ongoing effort, necessary for the successful work of application developers, as well as for the usage of our infrastructure by the existing user community, the pro-active monitoring of the NGI_HU sites is organized in rotating shifts taken by BME and SZTAKI representatives.

Basically, the idea is that each institute is on shift during one week, and opens tickets in GGUS.

Details of the organization of the shifts are given below, and will be updated according to the available information.


Institute/Organization Shift starts on
SZTAKI 30. August -3. Septermber 2010
BME 6. September - 10. Septermber 2010
SZTAKI 13. September – 17. Septermber 2010
BME 20. September - 24. Septermber 2010
SZTAKI 27. September - 1. October 2010
BME 4. October – 8. October 2010
SZTAKI 11. October – 15. October 2010
BME 18. October - 22. October 2010
SZTAKI 25. October – 29. October 2010
BME 1. November - 5. November 2010
SZTAKI 8. November – 12. November 2010
BME 15. November - 19. November 2010
SZTAKI 22. November – 26. November 2010
BME 29. November – 3. December 2010
SZTAKI 6. December – 10. December 2010
BME 13. December – 17. December 2010
SZTAKI 20. December – 24. December 2010
BME/SZTAKI 27. December – 31. December 2010



Hand-over report

When creating a shift ticket to initiate a hand-over at the end of the week, previous shift provider should open a new ticket and enter brief hand-over report, i.e. list of major problems that remain to be solved, observations about some hard cases, number of newly created tickets during the last week, overall number of tickets still open, number of tickets closed last week, etc. (2 paragraphs at most usually). On Monday the next shift provider should close the ticket, acknowledging the hand-over.


Services

Regional Tools for monitoring

Host name
Site monitoring https://grid19.kfki.hu/nagios/
Dashboard https://operations-portal.in2p3.fr/
Gstat http://gstat-prod.cern.ch/gstat/summary/EGI_NGI/NGI_HU/
MyEgee https://grid19.kfki.hu/myegee/

External Links