Difference between revisions of "NGI DE:ROD-DE"
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{| {{ngi-de-table}} | {| {{ngi-de-table}} | ||
|- | |- | ||
! Week !! Team !! Comment | ! Week !! From !! To !!Team !! Comment | ||
|- | |- | ||
|20|| Team1. DESY || | |20|| 17.05 || 23.05 ||Team1. DESY || | ||
|- | |- | ||
|21|| Team2, FhG(ITWM+SCAI) || | |21|| 24.05 || 30.05 || Team2, FhG(ITWM+SCAI) || | ||
|- | |- | ||
|22|| Team3, KIT || | |22|| 31.05 || 06.06 || Team3, KIT || | ||
|- | |- | ||
|23|| Team4, FZJ || | |23|| 07.06 || 13.06 || Team4, FZJ || | ||
|- | |- | ||
|24|| Team5, LRZ || | |24|| 14.06 || 20.06 || Team5, LRZ || | ||
|- | |- | ||
|25|| Team6, SCSC || | |25|| 21.06 || 28.06 || Team6, SCSC || | ||
|} | |} | ||
* [https://operations-portal.in2p3.fr/ Operations Portal (Dashboard) ] | * [https://operations-portal.in2p3.fr/ Operations Portal (Dashboard) ] |
Revision as of 15:55, 17 May 2010
ROD-DE
Teams and operations. Short descriptions. Links
Operation Teams
Contact all operation teams: ngi-de-on-duty(AT)listserv.dfn.de(not yet active). Please use ONLY this email address to contact ROD-DE.
Table of teams and contacts (for internal use only)
Team | institution | shifters |
---|---|---|
Team1 | DESY | Dmitry Ozerov |
Team2 | FhG(ITWM+SCAI) | ITWM: Christian Peter SCAI: Shifters André Gemünd, Horst Schwichtenberg, Steffen Claus |
Team3 | KIT | Dimitri Nilsen, Wen Mei |
Team4. | FZJ | Mathilde Romberg, Christa Dohmen |
Team5 | LRZ | |
Team6 | CSCS |
Contact all operation teams: ngi-de-on-duty(AT)listserv.dfn.de
Shifts rotation table
Week | From | To | Team | Comment |
---|---|---|---|---|
20 | 17.05 | 23.05 | Team1. DESY | |
21 | 24.05 | 30.05 | Team2, FhG(ITWM+SCAI) | |
22 | 31.05 | 06.06 | Team3, KIT | |
23 | 07.06 | 13.06 | Team4, FZJ | |
24 | 14.06 | 20.06 | Team5, LRZ | |
25 | 21.06 | 28.06 | Team6, SCSC |
Operations
- Duty shifts
- ~8 hours, 5 days in a week coverage
- 1st line support & ROD together
- Each team orginizes the shifters by themselfs.
- Open tickets after 24 hours
- Each site will be registered by ROC DECH manager for alarm notifications
- By the new alarm the site has 24 hours to solve the problem. After 24 hours a ROD-shiftler opens a ticket
- Communication
- All 1st line + on-duty supporter contact: mailing list
- ngi-de-on-duty(AT)listserv.dfn.de(not yet active)
- Handover on mailing list for communication between shifters
- All 1st line + on-duty supporter contact: mailing list
Knowledge base
This section will provide knowledge base, FAQs and other useful information, to support shifters by their work.