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Difference between revisions of "NGI DE:ROD-DE"
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== Shifts == | == Shifts rotation table== | ||
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Revision as of 17:15, 10 May 2010
ROD-DE
RegionOnDuty for NGI-DE
Operation Teams
| 1. | DESY | mail-AT-mailhost |
| 2. | FhG(ITWM+SCAI) | mail-AT-mailhost |
| 3. | FZJ | mail-AT-mailhost |
| 4. | KIT | mail-AT-mailhost |
| 5. | LRZ | mail-AT-mailhost |
Shifts rotation table
| Week | Team | Comment |
|---|---|---|
| 20 | DESY | |
| 21 | FhG(ITWM+SCAI) | |
| 22 | KIT | |
| 23 | FZJ | |
| 24 | LRZ |
Operations
- Duty shifts
- ~8 hours, 5 days in a week coverage
- 1st line support & ROD together
- Each team orginizes the shifters by themselfs.
- Open tickets after 24 hours
- Each site will be registered by ROC DECH manager for alarm notifications
- By the new alarm the site has 24 hours to solve the problem. After 24 hours a ROD-shiftler opens a ticket