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| {{Ngi-de-header}}
| | Moved to: |
| | | https://wiki.egi.eu/wiki/NGI_DE_CH_Operations_Center:Operations_Teams |
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| RegionOnDuty for NGI-DE
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| ==Operation Teams==
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| {| {{ngi-de-table}}
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| |Team1|| DESY || mail-AT-mailhost
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| |-
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| |Team2|| FhG(ITWM+SCAI) || mail-AT-mailhost
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| |-
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| |Team3|| KIT || gridka-on-duty(AT)lists.kit.edu
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| |-
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| |Team4.|| FZJ || mail-AT-mailhost
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| |-
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| |Team5|| LRZ || mail-AT-mailhost
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| |}
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| Contact all operation teams:
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| ngide-on-duty(AT)lists.kit.edu
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| == Shifts rotation table==
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| {| {{ngi-de-table}}
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| |-
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| ! Week !! Team !! Comment
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| |20|| Team1. DESY ||
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| |-
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| |21|| Team2, FhG(ITWM+SCAI) ||
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| |-
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| |22|| Team3, KIT ||
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| |-
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| |23|| Team4, FZJ ||
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| |-
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| |24|| Team5, LRZ ||
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| |}
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| == Operations ==
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| *Duty shifts
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| ** ~8 hours, 5 days in a week coverage
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| ** 1st line support & ROD together
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| ** Each team orginizes the shifters by themselfs.
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| *Open tickets after 24 hours
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| **Each site will be registered by ROC DECH manager for alarm notifications
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| ***https://cic.gridops.org/index.php?section=vo&page=alertnotification
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| **By the new alarm the site has 24 hours to solve the problem. After 24 hours a ROD-shiftler opens a ticket
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| *Communication
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| **All 1st line + on-duty supporter contact: mailing list
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| ***dech-on-duty(AT)lists.kit.edu
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| **Handover on mailing list for communication between shifters
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| == Links ==
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| * [https://operations-portal.in2p3.fr/ Operations Portal (Dashboard) ]
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| * [https://twiki.cscs.ch/twiki/bin/login/DECH/InternalPages EGEE DECH Wiki]
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| * [[GGUS]]
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The wiki is deprecated and due to be decommissioned by the end of September 2022.