NGI DE:GOP-2013/Operation Procedures
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Draft - not an approved document
GOP-2013/Operation Procedures
General Policies
Operation Procedures
The purpose of a procedure is to define the related workflow. They are periodically reviewed.
NGI-DE is part of EGI. The following EGI procedures approved by the OMB are part of the GOP.
EGI Operational Procedures are prescriptive documents that describe step-by-step processes involving several partners.
Number | Title | Comment | Area | Relevant to |
---|---|---|---|---|
EGI-PROC 01 | Grid Oversight Escalation Procedure | Operations ticket escalation | Ticket Management | Resource Centre Administrators, Operations Centres, COD |
EGI-PROC 02 | Operations Centre Creation | Step-by-step instructions on how to create a new Operations Centre | Operations Centre Management | Operations Centres, COD |
EGI-PROC 03 | Operations Centre decommissioning | Step-by-step instructions on how to decommission an Operations Centre | Operations Centre Management | Operations Centres, COD |
EGI-PROC 04 | Quality verification of monthly availability and reliability statistcs | Instructions RODs and Operations Centres on how to handle justification for poor monthly performance through GGUS | Availability and Monitoring | Resource Centre Administrators, Operations Centres, COD |
EGI-PROC 05 | Validation of a Operations Centre Nagios | This procedure is part of the Operations Centre creation procedure. | Availability and Monitoring | Operations Centres, COD |
EGI-PROC 06 | Setting a Nagios test status to OPERATIONS | A Nagios probe is set to OPERATIONS when its results are used to generate notifications for the Operations Dashboard. This procedure details the steps to turn a Nagios test to OPERATIONs. | Availability and Monitoring | Operations Centres, COD |
EGI-PROC 07 | Adding new probes to SAM | Addition of new OPS Nagios probes to the SAM release. | Availability and Monitoring | Resource Centre Administrators, Operations Centres, COD |
EGI-PROC 08 | Management of the EGI OPS Availability and Reliability Profile | Request of a OPS EGI Availability and Reliability profile. A change in the profile is needed every time a new Nagios test needs to be added/removed to/from the profile, in order to have its results included/removed in/from Availability and Reliability monthly statistics. | Availability and Monitoring | Resource Centre Administrators, Operations Centres, COD |
EGI-PROC 09 | Resource Centre Registration and Certification Procedure | Registration of a new Resource Centre in the GOCDB | Resource Centre Management | Resource Centre Administrator, Operations Centres |
EGI-PROC 10 | Recomputation of monitoring results and availability statistics | Notification of problems with the monitoring results gathered by SAM and to request a recomputation of results and the related availability and reliability statistics | Availability and Monitoring | Resource Centre Administrators, Operations Centres |
EGI-PROC 11 | Resource Centre Decommissioning Procedure | Decommissioning of a Resource Centre before it is turned into CLOSED in GOCDB | Resource Centre Management | Resource Centre Administrator, Operations Centres |
EGI-PROC 12 | Production Service Decommissioning Procedure | Decommissioning of a EGI production service | Resource Centre Management | Resource Centre Administrator, Operations Centres |
EGI-PROC 13 | VO Deregistration Procedure | Decommissioning of a Virtual Organization supported by the European Grid Infrastructure | VO Management | VO Managers, Operations Manager |
EGI-PROC 14 | VO Registration Procedure | Registration of a Virtual Organization to the European Grid Infrastructure | VO Management | VO Managers, Operations Manager |
EGI-PROC 15 | Resource Center renaming Procedure | A procedure for directly renaming a Resource Center. | Resource Centre Management | Resource Centre Administrator, Operations Centres |