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Difference between revisions of "NGI DE:GOP-2013/GOSC-DE"

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(Created page with "{{Ngi-de-header-gop}} == Definitions == <!-- Do not remove this line --><onlyinclude> === Grid Operations- and Support Centre === The Grid Operations- and Support Centre (NGI...")
(Created page with "{{Ngi-de-header-gop}} == Definitions == <!-- Do not remove this line --><onlyinclude> === Grid Operations- and Support Centre === The Grid Operations- and Support Centre (NGI...")
 
(No difference)

Latest revision as of 09:30, 25 October 2012

Draft - not an approved document

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NGI-DE wiki / NGI-DE GOP

GOP-2013/GOSC-DE


Definitions

Grid Operations- and Support Centre

The Grid Operations- and Support Centre (NGI-DE-GOSC) is responsible for Operations and Support.

This includes:

  • Operations
    • Regional Operator on Duty (ROD)
    • Monitoring
  • Support
    • Firstline Support
    • Ticketrouting, Ticket process manager (TPM)
  • Documentation
  • Coordination
    • GOP
    • Support Units
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