Glossary V1

EGI Glossary V1 (draft)

This page contains the latest version of EGI glossary terms (DRAFT PAGE).

Questions: Customer vs. User vs. End-user

EGI Glossary - Latest Version

Term	Abbr.	Definition
IT Infrastructure		All of the hardware, software, networks, facilities, etc. that are required to develop, test, deliver, monitor, control or support IT Services. The term IT Infrastructure includes all of the information technology but not the associated people, Processes and documentation (source: ITIL V3)
<meta charset="utf-8"></meta>e-Infrastructure		<meta charset="utf-8"></meta>An IT Infrastructure for instant access to data and remote instruments, "in silico" experimentation, as well as the setup of virtual research communities
Service		Means of delivering value to customers by facilitating outcomes customers want to achieve withouth the ownership of specific costs and risks (source: ITIL V3)
IT Service		A Service provided to one or more Users by an IT Service Provider. An IT Service is based on the use of Information Technology and supports the Customer's Business Processses. An IT Service is made up from a combination of people, Processses and technologu and should be defined in a Service Level Agreement. (source: ITIL V3)
User		A person who uses the IT Service on day-to-day basis (source: ITIL V3)
Web User		A User who uses the IT Service through
Resource Centre	RC	The Resource Centre – also known as Site – is the smallest resource administration domain in EGI. It can be either localised or geographically distributed. It provides a minimum set of local or remote UMD-compliant capabilities necessary to make resources accessible to users. Access is granted by exposing common interfaces to users.
Certified Resource Centre		A Certified Resource Centre is a Resource Centre that conforms to the requirements specified in the "Resource Centre Registration and Certification Procedure"
Resource Infrastructure Provider		The Resource Infrastructure Provider is the legal organisation responsible for any matter that concerns the respective Resource Infrastructure. It provides, manages and operates (directly or indirectly) all the operational services required to an agreed level of quality as required by the Resource Centres and their user community. It holds the responsibility of integrating these operational services into EGI in order to enable uniform resource access and sharing for the benefit of their users. The Resource Infrastructure Provider liaises locally with the Resource Centre Operations Managers, and represents the Resource Centres at an international level. Examples of a Resource Infrastructure Provider are the European Intergovernmental Research Institutes (EIRO) and the National Grid Initiatives (NGIs).