Difference between revisions of "GGUS:WLCG perfSONAR Monitoring FAQ"
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|service quality=Best Effort | |service quality=Best Effort | ||
|responsible=WLCG perfSONAR Support Team | |responsible=WLCG perfSONAR Support Team | ||
|assigned by=TPM | |assigned by=Usually by TPM, but users can also assign directly | ||
|documentation=https://twiki.opensciencegrid.org/bin/view/Documentation/DeployperfSONAR | |documentation=https://twiki.opensciencegrid.org/bin/view/Documentation/DeployperfSONAR | ||
|sortname=WLCG perfSONAR | |sortname=WLCG perfSONAR | ||
|solved by= | |solved by=Operational issues will be resolved directly by the unit. Development issues will be followed up internally with the perfSONAR development team. | ||
|comments=Additional information can be found at WLCG Network and Transfer Metrics WG (https://twiki.cern.ch/twiki/bin/view/LCG/NetworkTransferMetrics); perfSONAR-PS documentation ( http://docs.perfsonar.net/) | |comments=Additional information can be found at WLCG Network and Transfer Metrics WG (https://twiki.cern.ch/twiki/bin/view/LCG/NetworkTransferMetrics); perfSONAR-PS documentation ( http://docs.perfsonar.net/) | ||
}} | }} |
Revision as of 11:36, 22 October 2014
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR WLCG perfSONAR SUPPORT UNIT
- Responsible Unit
- WLCG perfSONAR
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the WLCG perfSONAR Support?
Support commissioning and operations of the WLCG perfSONAR network monitoring.
For which components does WLCG perfSONAR provide support?
perfSONAR-PS (http://docs.perfsonar.net/)
Which quality of service (QoS) will you provide?
Best Effort
Who will assign tickets to WLCG perfSONAR Support?
Usually by TPM, but users can also assign directly
Are tickets typically solved in WLCG perfSONAR Support or reassigned elsewhere?
Operational issues will be resolved directly by the unit. Development issues will be followed up internally with the perfSONAR development team.
Who is responsible for WLCG perfSONAR Support?
WLCG perfSONAR Support Team
What documentation is available on WLCG perfSONAR Support?
https://twiki.opensciencegrid.org/bin/view/Documentation/DeployperfSONAR
What is the usual "Type of Issue" for the tickets of WLCG perfSONAR?
Other
Comments
Additional information can be found at WLCG Network and Transfer Metrics WG (https://twiki.cern.ch/twiki/bin/view/LCG/NetworkTransferMetrics); perfSONAR-PS documentation ( http://docs.perfsonar.net/)
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the WLCG perfSONAR team.
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- Please use this link to search inside the GGUS FAQ