GGUS:WLCG Squid Operations FAQ
Revision as of 08:52, 23 September 2019 by Ggrein (talk | contribs) (moved GGUS:WLCG Frontier Squid Operations FAQ to GGUS:WLCG Squid Operations FAQ: Renaming of support unit)
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR WLCG Frontier&Squid Operations SUPPORT UNIT
- Responsible Unit
- WLCG Frontier&Squid Operations
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the WLCG Frontier&Squid Operations Support?
For which components does WLCG Frontier&Squid Operations provide support?
Which quality of service (QoS) will you provide?
Who will assign tickets to WLCG Frontier&Squid Operations Support?
Are tickets typically solved in WLCG Frontier&Squid Operations Support or reassigned elsewhere?
Who is responsible for WLCG Frontier&Squid Operations Support?
What documentation is available on WLCG Frontier&Squid Operations Support?
What is the usual "Type of Issue" for the tickets of WLCG Frontier&Squid Operations?
Comments
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the WLCG Frontier&Squid Operations team.
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