The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.
GGUS:WLCG Squid Operations FAQ
Jump to navigation
Jump to search
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR WLCG Frontier&Squid Operations SUPPORT UNIT
- Responsible Unit
- WLCG Frontier&Squid Operations
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the WLCG Frontier&Squid Operations Support?
For which components does WLCG Frontier&Squid Operations provide support?
Which quality of service (QoS) will you provide?
Who will assign tickets to WLCG Frontier&Squid Operations Support?
Are tickets typically solved in WLCG Frontier&Squid Operations Support or reassigned elsewhere?
Who is responsible for WLCG Frontier&Squid Operations Support?
What documentation is available on WLCG Frontier&Squid Operations Support?
What is the usual "Type of Issue" for the tickets of WLCG Frontier&Squid Operations?
Comments
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the WLCG Frontier&Squid Operations team.
Search
- Please use this link to search inside the GGUS FAQ