Difference between revisions of "GGUS:WLCG Squid Operations FAQ"
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|responsible= [mailto:wlcg-squid-ops@cern.ch wlcg-squid-ops@cern.ch] which is staffed by ATLAS and CMS | |responsible= [mailto:wlcg-squid-ops@cern.ch wlcg-squid-ops@cern.ch] which is staffed by ATLAS and CMS | ||
|assigned by= Ticket submitters | |assigned by= Ticket submitters | ||
|documentation= https://twiki.cern.ch/twiki/bin/view/LCG/WLCGSquidRegistration | |documentation= [https://twiki.cern.ch/twiki/bin/view/LCG/WLCGSquidRegistration WLCG Squid Registration page] | ||
|type of issue= Operations | |type of issue= Operations | ||
|more= Submit a [https://ggus.eu?mode=ticket_submit GGUS ticket] and Assign to support unit WLCG Squid Operations | |more= Submit a [https://ggus.eu?mode=ticket_submit GGUS ticket] and Assign to support unit WLCG Squid Operations |
Latest revision as of 17:05, 24 September 2019
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR WLCG Squid Operations SUPPORT UNIT
- Responsible Unit
- WLCG Squid Operations
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the WLCG Squid Operations Support?
To help grid site administrators with squid-related issues.
For which components does WLCG Squid Operations provide support?
squid, frontier-squid, squid monitoring
Which quality of service (QoS) will you provide?
Who will assign tickets to WLCG Squid Operations Support?
Ticket submitters
Are tickets typically solved in WLCG Squid Operations Support or reassigned elsewhere?
Solved in WLCG Squid Operations Support.
Who is responsible for WLCG Squid Operations Support?
wlcg-squid-ops@cern.ch which is staffed by ATLAS and CMS
What documentation is available on WLCG Squid Operations Support?
What is the usual "Type of Issue" for the tickets of WLCG Squid Operations?
Operations
Comments
What if I have questions which are not dealt with by this FAQ?
Submit a GGUS ticket and Assign to support unit WLCG Squid Operations
Search
- Please use this link to search inside the GGUS FAQ