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Difference between revisions of "GGUS:WLCG SAM Interface FAQ"
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(Created page with "{{GGUS-Interfaces |Unit=WLCG SAM |link=https://cern.service-now.com/ |tech-name-of-tool=Service Now (SNOW) |tech-prog-lang=n.a. |tech-redundancy=No |tech-docu-link=n.a. |transfer...") |
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|transfer-from-ggus= Tickets concerning WLCG SAM are routed to the CERN ticketing system. See [[GGUS: | |transfer-from-ggus= Tickets concerning WLCG SAM are routed to the CERN ticketing system. See [[GGUS:SNOW_Interface_FAQ]] for details. | ||
|transfer-to-ggus= Tickets concerning WLCG SAM are routed to the CERN ticketing system. See [[GGUS: | |transfer-to-ggus= Tickets concerning WLCG SAM are routed to the CERN ticketing system. See [[GGUS:SNOW_Interface_FAQ]] for details. | ||
|field-mapping=n.a. | |field-mapping=n.a. | ||
|Comments=See [[GGUS: | |Comments=See [[GGUS:SNOW_Interface_FAQ]] for details. | ||
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Revision as of 14:08, 23 September 2014
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ for the Interface between GGUS and WLCG SAM Ticketing System
Reference link
Technical details
- Name of the Tool
- Service Now (SNOW)
- Programming language
- n.a.
- Redundancy
- No
- Help, Documentation, Example code
- n.a.
Data transfer from GGUS to WLCG SAM ticketing system
Tickets concerning WLCG SAM are routed to the CERN ticketing system. See GGUS:SNOW_Interface_FAQ for details.
Field mapping create from GGUS to WLCG SAM
unknown
Field mapping modify from GGUS to WLCG SAM
unknown
Data transfer from WLCG SAM ticketing system to GGUS
Tickets concerning WLCG SAM are routed to the CERN ticketing system. See GGUS:SNOW_Interface_FAQ for details.
Field mapping create from WLCG SAM to GGUS
unknown
Field mapping modify from WLCG SAM to GGUS
unknown
Attachments
unknown
Comments
See GGUS:SNOW_Interface_FAQ for details.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket
indicating that it should be directed at the GGUS team.
Search
- Please use this link to search inside the GGUS FAQ